Nate Burgess | Page 3

Treating customers poorly its all about the bottom line This is the 5th vehicle we have bought from this Dealership and first time treated with no respect. It took 3 days to finally come with deal and all This is the 5th vehicle we have bought from this Dealership and first time treated with no respect. It took 3 days to finally come with deal and all 3 days the #,s changed. Went up from day 1 to day 3 $300.00. They took 2 2017 vehicles 1 had 17,000 Explorer miles other F150 5800 miles ridiculous amount of money on trades they were like new. Between salesman Nathaniel and Finance Manager they saw 2 women and took advantage of them. We will not be purchasing any more Fords from Al Packer its all about the bottom # and not there customers. The only thing Al Packer has going for them is their Service Dept. It you are trading anything in stay away from al Packer. So Ford just told us we would have to get it from Al Packer. they really can confuse you to the point of not knowing the #s and when you go in to sign papers after getting your hopes up they tell you payment is a lot higher then what you agreed to. The original paper work that the salesman showed you with payment that you agreed on disappears. Stay away if you want a Ford go to a much more reliable Dealership. We also were ripped out of $500.00. Payment was posted that day of signing for one pf vehicles. Told Finance Mgr he said Ford would be sending refund. We found out today Al Packer waited 1 week to pay off vehicles so the payment that was made that day they have it. We would have to get it from Al Packer. Our paperwork is different from what Al Packer paid Ford. So now tell me who has sticky fingers. STAY AWAY BUY FROM SOMEONE ELSE. After signing paperwork Nate should of showed us everything about the new vehicle.. His remark was it the same as the other truck. But it isn't it is entirely different. Nate sold us other 2 vehicles and he was great but not now he has changed. Very poor salesman. More

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2018 F-150 Nate was great from start to finish. The entire team is well organized. Great people, great truck. Overall a pleasant group of people. Very happy. Nate was great from start to finish. The entire team is well organized. Great people, great truck. Overall a pleasant group of people. Very happy. More

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Great Service, Smooth Sales Process Sales process was smooth and seamless, finance process was painless. I will highly recommend my family and friends shop at Al Packer with Nate Burgess Sales process was smooth and seamless, finance process was painless. I will highly recommend my family and friends shop at Al Packer with Nate Burgess for their next vehicle purchase. More

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Excellent Experience Nate and the team at Al Packer were honest, respectful, helpful, and gave great customer service. They all were extremely outgoing and made sure I und Nate and the team at Al Packer were honest, respectful, helpful, and gave great customer service. They all were extremely outgoing and made sure I understood every aspect of purchasing the vehicle, to how the technology worked, and what packages the offered. I would and will recommend this team and dealership to my friends and family. More

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No games I love packer ford and I was not a ford man. Thanks to Nate Burgess I was able to buy a beautiful truck well within my price range. The best part was I love packer ford and I was not a ford man. Thanks to Nate Burgess I was able to buy a beautiful truck well within my price range. The best part was he and I were able to do it all over the internet and text. I test drive the truck to make sure it was what I wanted. Then about 2 hours or less I was out of there. This dealership is well worth the drive and no one in Delaware could come close to the price I got. Thank you Nate and Al Packer ford. More

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It was a smooth and pleasant experience! I would like to thank Nathaniel Burgess for showing that he cares about his customers and taking his time with me. Once again thank you, I would like to thank Nathaniel Burgess for showing that he cares about his customers and taking his time with me. Once again thank you, More

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Good experience,made us feel welcome. Nathaniel burgess was very helpful, knew the info about the truck we wanted to purchase. He was in no way pushy. He was always available to help us. Nathaniel burgess was very helpful, knew the info about the truck we wanted to purchase. He was in no way pushy. He was always available to help us. More

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Thank you! Nate Burgess and Antonio McDowell The experience at Al Packer Ford is always excellent! I love dealing with Antonio McDowell. He goes out of his way to ensure the customer is treated l The experience at Al Packer Ford is always excellent! I love dealing with Antonio McDowell. He goes out of his way to ensure the customer is treated like a king or queen. Nate Burgess will get you the best deals and interest rates in accordance with your credit score of course. I have bought my last two vehicles here. A Ford Explorer Sport and a Ford Focus ST. Outstanding vehicles. The after care services and their Service center employees are super friendly and helpful. Even the finance management are very understanding of any financial situations you have and will work with you for your best options. Hands down, I will only buy my vehicles from Al Packer Ford!!! Thank you Nate Burgess, Antonio McDowell, and to the whole team at Al Packer! You make life easy!!😀👍 More

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Best car buying service I have ever experienced. Nate is an amazing sales rep. He makes the process very quick an easy, best car buying experience. The entire staff is very friendly and helpful. G Nate is an amazing sales rep. He makes the process very quick an easy, best car buying experience. The entire staff is very friendly and helpful. Great dealership, More

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Thursday morning Great experience with Nathan and the entire crew. I will say that the extras sales woman is a little aggressive but that's what you would typically ex Great experience with Nathan and the entire crew. I will say that the extras sales woman is a little aggressive but that's what you would typically expect. Otherwise, I knew what I wanted and I enjoyed the overall experience. Nicely appointed waiting area with a very professional staff. Love my Ford Fusion Hybrid. More

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