Nancy Spitz

They lied to me about the base price of my vehicle. Online it was posted for $25,500. Then when I got over there and told them I wanted it they added two fees in addition to TTL for "propack and wind Online it was posted for $25,500. Then when I got over there and told them I wanted it they added two fees in addition to TTL for "propack and wind tint" totaling $28,600. The sales man and I had a deal for $27,500 out the door and when I got to financing the base price was listed as $28,600 - not the $27,500 - so an $1100 difference. Then when the finance guy offered me the terms of the warranty he lied about the price. He told me $1500 but when I got my itemized receipt, it was actually $5,012. I wondered why my note went from $420 to $540 just by adding that warranty. I wish I would've pushed back or asked more questions. What I thought I was signing for and what I actually signed for after reading when I got home, was not the same numbers. More

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Dishonest and disrespectful. I was promised a tank of gas for my new Civic, but when I returned to collect, the staff—specifically Dylan and the Sales Manager—were hostile. Inste I was promised a tank of gas for my new Civic, but when I returned to collect, the staff—specifically Dylan and the Sales Manager—were hostile. Instead of honoring a simple request, they kicked me out of the dealership. I’m disappointed in the lack of professionalism at this Sales Department and will be taking my business elsewhere from now on More

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No matter the challenges I face, Jesus Garcia handles them with professionalism and understanding, always doing what he can. Not to downplay any management, but he has successfully handled serious almost them with professionalism and understanding, always doing what he can. Not to downplay any management, but he has successfully handled serious almost legal situations and turned them around. Simple. Seriously. I applaud him. Keep up the great work you do. The impact you have on people’s lives truly moves mountains. You’ve handled matters exceptionally without policy violations and while following proper protocol. Most importantly, you explored every possible option before closing that door. That is truly appreciate More

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