Murat Deljanin | Page 6

I can not say enough great things about Paragon and the assistance I received from both Camilo and Murat! Here is my story: I first started my journey with Paragon Acura when I walked in looking for a assistance I received from both Camilo and Murat! Here is my story: I first started my journey with Paragon Acura when I walked in looking for a new car. The first car I leased from them was a beautiful black TSX. I explained to them that I didn't want to "break the bank" just to get a new car. Camilo sat down with me and went over all of my options. Within a matter of days I was driving away in my brand new TSX. A couple of months passed and I decided I wanted to upgrade. I have heard many horror stories about trying to get out of leases for other leases. Once again, I went back to Camilo and explained that I needed to move on from my TSX and wanted to get into a TL. He immediately responded with "no problem" let's see what we can do. After meeting with both Camilo and Murat I was able to get into a beautiful pear white TL. They even were willing to listen to my plea and gave me my all purpose mats! :>) Now here we are today....Today, I made my final change and could not be more pleased with the way in which everything transpired. On Saturday, I decided I was going to go into Paragon Acura just to inquire about the promotion that Acura was running on the MDX's. I walked into Paragon and was immediately greeted by Murat. I informed him of my intentions that I was once again thinking about upgrading to my final car, the one I have wanted for a long, long time.... a MDX. Murat told me to hang tight and he would get Camilo for me. After about five minutes, Camilo informed me that he was working with someone and would be right with me. After Camilo finished with another client, he asked me what I was looking for. I told him about the commercial I had seen regarding the MDX's I was interested in finding out if I would be able this time (3rd times a charm) to get into one. He said no problem and started working things out for me. I had both Murat and Camilo assisting me at Paragon trying to find me the best possibilities to getting into a MDX. After looking at some numbers, I realized that maybe my dreams of getting an MDX was not in the near future. Instead of me leaving disappointed, Camilo informed me that I could maybe get into a RDX with a turbo engine. He showed me the car and after looking at the car and reviewing all the specifics like price, color, etc. I told him to let me think about it and that I would get back in touch with him. Later on that evening I decided to call Camilo and inform him, that though he did put a lot of effort into trying to assist me with something just as nice as the MDX, I would just wind up staying with my TL until the lease ended. Though I was disappointed, I was still happy with the car in which I currently was driving my TL. Later on that same evening, I received a call from Camilo and said look "why don't you just come in on Saturday and see what we can do, and see how we can make the MDX work for you." I told Camilo that I would think about it and let him know. I didn't want to get my hopes up on something that may have been way out my budget. However, I decided to go in on Saturday. When I went to Paragon Acura, there I was once again sitting with Camilo and Murat going over my options. To my great surprise....this time it worked out...I was able to get the car I wanted!! The only thing was, I wanted a black on black MDX and they didn't have one available. But of course with the crew at Paragon they always seem to make things happen. Murat, informed me that he would be getting a delivery of MDX's on Monday. He informed me that the delivery on MDX's was pretty exact and since I was unsure of choosing either black or the dark gray he told me "no worries" he would hold both of them for me. I said o.k. and would look forward to hearing back from him the next day. So back to today (Monday, March 7th. This afternoon, I received a call from Camilo informing me that indeed both cars had shown up as promised, and asked what time I would be in to see them. I told him the best I could do was arrive after work in which he had no problem. Prior to my arrival, i called Camilo and informed him that I had decided I would get the black/black MDX. He said "no problem....I'll have it ready for you when you arrive." Upon my arrival, i was informed by Camilo that the car was still being prepped for me to drive home, which I did not have a problem with since I still had some paperwork to complete. At approximately 7:30 p.m. my car arrived all beautiful and shiny and ready to be driven home. After signing all necessary paperwork and getting the plates put on my car, I was ready to take off with my new MDX. I have to say, the reason I have given Paragon Acura as well as Camilo and Murat the ratings in which they received is easy......They deserve it! I know for many reading, you may be thinking it's all about the sale. I would have to disagree. The reason I chose to go back to Paragon Acura is due to the wonderful treatment both myself and my family received from them. They made me feel like a V.I.P customer. I could have went to any Acura dealership in N.Y.C. but I didn't. It takes a real special person to listen to a customer and understand where that customer is coming from. I wish I could rate them both equally a "10" all the way through this review....because they both truly deserve it. Thanks again guys for all of your hard work. The Guerra's More

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My Review of Paragon Acura: I am a first timer of My Review of Paragon Acura: I am a first timer of purchasing an Acura MDX, prior to my BMW X5, Lexus RX, and Infiniti FX35. I found this dealer thru My Review of Paragon Acura: I am a first timer of purchasing an Acura MDX, prior to my BMW X5, Lexus RX, and Infiniti FX35. I found this dealer thru Acura.com submitted a quote request online and I received an email confirmation and price quote within 1 hour. Then the following day I got a call from the internet sales department and she transferred me to talk with the sales rep Camilo Barrientos which he stays at 48th street most of the time. By the way, Paragon Acura has two show room locations, one at 5602 Northern Blvd. and the other one is at 4802 Northern Blvd., these guys are at 4802 are very friendly (treating like a brother) and they work as a team, unlike most of the sales at a dealership else where fighting each other. They’re helping each other from selecting a car, filing paper work and transferring the plates. Believe or not, I purchased this MDX without a test-drive because I drove the older model 2 years ago for about a week from a friend of mine. Another person I would like to mention, Linda Alling, she explained every details and how to operate the MDX. Well educated, great job. Way to go, keep up your team, Murat. If you have any other questions about my review or you want to know more about the sales guys at this dealership, please contact me via phone or email at anytime. William@UniversalHP.com More

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My purchase was not perfect, initially. However, and the reason for the 5 star rating across the board (except for price, that recieved 5 stars on its own) was due to the follow up and team work involved wi reason for the 5 star rating across the board (except for price, that recieved 5 stars on its own) was due to the follow up and team work involved with making me an incredibly satisfied customer. Long story short, they were friendly, helpful, accomodating and an absolute pleasure to deal with from start to finish. Most importantly they stood behind their product and kept their word. Not because it was signed on a contract, but the old school handshake type of business that seems to be few and far between in this day and age. Buying a used or "pre owned" car can have a lot of variables, but when sales, service, finance and management work together as well as the 4 gentlemen above did, 1st time shoppers become repeat customers. Well done gentlemen, well done! More

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I had a very normal experience with Paragon Acura, they treated me fairly and met alot of people that were very informative. Thank you again Paragon Acura for your attention to detail in finding me a great treated me fairly and met alot of people that were very informative. Thank you again Paragon Acura for your attention to detail in finding me a great car. Murat and Linda Alling and very knowledgable and caring people and should be acknowledged as such. More

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I can't say enough about Camilo Barrientos and the staff at Paragon Acura. It was the best experience we have had buying a new car. They go out of their way to make sure the customer is happy. They beat any at Paragon Acura. It was the best experience we have had buying a new car. They go out of their way to make sure the customer is happy. They beat any other dealership's price. We strongly recommend this dealership to anyone looking to buy a new Honda or Acura car. Camilo is very pleasant, friendly and professional with high standards of integrity and the dealership provides quality service. More

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If you are looking for a new or certified vehicle save yourself the hassel and go straight to paragon Acura certified center you'll get the best deal and be treated as a customer should. The sales manager yourself the hassel and go straight to paragon Acura certified center you'll get the best deal and be treated as a customer should. The sales manager Murat and salesman Camilo took very good care of me and I was fully satisfied from the moment I signed the buyers order to when I drove off the lot. Dealer is highly recommended...... More

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I have Leased 4 cars from Paragon. My last 2 cars I purchased from Peter Pazmino. To me he is the best to deal with. Very polite and willing to do whatever it takes to close the deal. As long as he is purchased from Peter Pazmino. To me he is the best to deal with. Very polite and willing to do whatever it takes to close the deal. As long as he is there working with jean and murat(manager) I will continue to buy my cars there. Wendy is very pleasant and knowledgeable of the Acura Line and could teach you anything you want to know about your car before leaving the lot. More

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After going to many dealerships someone recommended Paragon Acura. From the moment I walked in the whole staff greeted me making me feel so comfortable. They then introduced me to Peter Pazmino, whom w Paragon Acura. From the moment I walked in the whole staff greeted me making me feel so comfortable. They then introduced me to Peter Pazmino, whom was the most honest, informative salesperson I ever met. I was so impressed with him. We made a deal in just about an hour. He then brought me to meet his manager Murat Deljanin also nice as can be. They both made this transaction so easy and fast. I must say the whole staff even the receptionists were such lovely people and it was such a pleasure to deal with all of them. I would highly recommend this place to everyone. More

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I have to say it was well worth the trip from Brooklyn to Woodside to Paragon Acura. From the moment I walked into the showroom I was so impressed. The staff made you feel so comfortable. I was introduced to Woodside to Paragon Acura. From the moment I walked into the showroom I was so impressed. The staff made you feel so comfortable. I was introduced to Peter Pazmino whom was the such an honest person I explained to him my situation and within one hour the deal was made. I leased a 2010 Acura TSX. He arranged it to be ready for the following day, everything was done when I came to pick it up I once again was so impressed. Ialso had the pleasure of meeting his manager Murat Deljanin a great guy. What a team they are!!. This is my first Acura purchase but I can assure you there will be many more I told all my friends about Paragon so when their leases are up they will be going there. I have to thank you for all you have done and for also following up to see how I like the car, (very professional). Your dealership deserves 5+++++++ stars Joanne More

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This was a new car purchase from: 48-01 Northern Blvd. This was a new car purchase from: 48-01 Northern Blvd. Queens, NY 11377 (Paragon Acura Certified) By far the best car buying experience I This was a new car purchase from: 48-01 Northern Blvd. Queens, NY 11377 (Paragon Acura Certified) By far the best car buying experience I have ever had. No running around and double talking. They were very upfront about everthing, from price to availability to financing. They work as a team to meet all your car buying needs. The sales person (Camilo) was very nice and friendly, with a no-pressure attitude. The sales manager (Murat) actually spoke to customers if needed, rather than being some "Wizard of Oz" type of manager hiding behind a curtain. The finance manager (Jean) was very honest about pricing and options and did not try to pressure add-ons that were not needed. Overall, I couldn't see my self buying a vehicle from anywhere else, after this buying experince. This is my 5th car that I have purchased and i just wish I had come across this dealership sooner. More

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