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Monica Carpenter
Monica Carpenter at Colonial Chevrolet
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Monica Carpenter

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.7
45 Reviews

Dealership Experience

3 yrs

Industry Experience

5 yrs, 6 mos

4.7

45 Reviews

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45 Reviews of Monica Carpenter

September 11, 2024

Dealership Rating
Employee Rating

Monica and Trevor were top notch. From estimate to completion, the service level was outstanding More

by dperry8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis

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Sep 11, 2024

Colonial Chevrolet responded

We are very happy to hear that Monica and Trevor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

August 15, 2024

Dealership Rating
Employee Rating

Very helpful with arranging car rental while car was in the shop. Work was done as promised. More

by fvb0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Monica, and our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

August 15, 2024

Dealership Rating
Employee Rating

Great advice and timely, the people received me and gave me all the details of my service More

by Robertkaluba67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey

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Aug 16, 2024

Colonial Chevrolet responded

Thank you for the kind words for our service department, Robert! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

August 01, 2024

Dealership Rating
Employee Rating

Our family has two cars and we took both of them for a routine checkups to Colonial Chevrolet Acton. The attention of specialists is always very attentive, precise and professional. Absolutely recommended More

by Ruslan Gavrilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey

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Aug 02, 2024

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

May 12, 2024

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Employee Rating

Excellent job! Very professional and reasonably fast. Communication with the service staff is very attentive and timely. Chevrolet Acton - absolutely recommended. More

by Ruslan Gavrilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey , Bob Lyra

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May 12, 2024

Colonial Chevrolet responded

Thank you, Ruslan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

May 13, 2024

Ruslan Gavrilov responded

The thanks are for you! You guys are doing a really good job.

May 09, 2024

Dealership Rating
Employee Rating

Great service with the entire team. Made quick work of the unexpected service issue, can't thank the team enough. More

by kreilly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey , Bob Lyra

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May 10, 2024

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

May 01, 2024

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Employee Rating

Great job done! Efficient and on time. I am happy with the repair. Car looks like new! More

by sandeep_ulman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Colonial Chevrolet responded

Sandeep, Thank you for taking the time to share your thoughts on working with Monica and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

April 27, 2024

Dealership Rating
Employee Rating

The technical service is excellent! The staff is very responsive, friendly and professional. Acton Colonial Chevrolet - Absolutely recommended! More

by Ruslan Gavrilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey , Bob Lyra

Report | Print
Apr 28, 2024

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2024

Dealership Rating
Employee Rating

I feel this is the only Service Department I can trust with my three Chevrolets, More

by TR33FROGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Michael Stewart, Hank Maxner, Robert Webb

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Apr 13, 2024

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2024

Dealership Rating
Employee Rating

Staff were very accomodating. Excellent Customer service. High five to Monica and Trevor for their wonderful works! More

by radzwillquiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis

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Mar 19, 2024

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Monica and Trevor met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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