Moises Bonilla | Page 6

I made the appointment at least a week ahead of time, but when I got to the dealership, they said I did not have an appointment, but they were not busy so they put me in line anyway the service was fast litt when I got to the dealership, they said I did not have an appointment, but they were not busy so they put me in line anyway the service was fast little over an hour Apparently, I did not get a email back from the dealership, confirming my appointment that part needs to be addressed More

by cliffj_548 Verified Customer Verified Customer

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My experience was great and will be back next time for my car check up my car check up More

by yungj2107 Verified Customer Verified Customer

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Very comfortable waiting area with complementary coffee, hot chocolate, and bottled water. Snacks are also provided. hot chocolate, and bottled water. Snacks are also provided. More

by wbbptc Verified Customer Verified Customer

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I was seen without an appointment my needs were addressed promptly, even when added service was needed I was not told come back. This has been aside from the bill :) the best dealership experience I have h promptly, even when added service was needed I was not told come back. This has been aside from the bill :) the best dealership experience I have had. More

by daniel.gordon Verified Customer Verified Customer

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I felt welcomed and attended to. My car repair was completed in half the time estimated. My car repair was completed in half the time estimated. More

by hunt15541 Verified Customer Verified Customer

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Service was done and done so satisfactorily. Coffee machine is great. Extra words for filler, because I’m a rebel without a cause. Coffee machine is great. Extra words for filler, because I’m a rebel without a cause. More

by James.gordineer Verified Customer Verified Customer

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This is the first time that I’ve had any dealings with McDonough Hyundai. Most likely it will be the last. The lack of communication was overwhelming. They’re failing to follow up on what they said they w McDonough Hyundai. Most likely it will be the last. The lack of communication was overwhelming. They’re failing to follow up on what they said they were going to do was continuous. After having to chase them down repeatedly, we were finally able to get Some type of communication. My car was in the shop for one and a half months while my blown engine was replaced. when I was finally able to bring my car home, I looked in the trunk to find the pan that goes underneath the engine in my trunk. The most redeeming part of our relationship is when we were finally able to talk with the service manager, Steve, who took the matter in hand and had someone come to my home and pick up my vehicle to take it back and have the part installed and then returned my vehicle in a very short amount of time. keeping in mind we live 40 minutes away from the dealership. I thought all was well and was pleased with the way it turned it out, only to find after driving the vehicle that there is a strong smell of exhaust inside my car and now will probably have to take it back to have that dealt with. much to my dismay. We will see how they deal with this issue because it did not have an exhaust leak before they change the engine. I am very hesitant to leave my car with them again because of the unknown time to repair it and the unknown seemingly unavailable communication. More

by hdlimo Verified Customer Verified Customer

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The staff were very professional and friendly. I did not have an appointment so I had a longer wait time but snacks were provided. I did not have an appointment so I had a longer wait time but snacks were provided. More

by wendherr Verified Customer Verified Customer

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Great phone scheduling and tremendous service rep, thank you for helping me service my vehicle while on a road trip. you for helping me service my vehicle while on a road trip. More

by JANINAK1 Verified Customer Verified Customer

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Tony was very helpful! The center was very clean with no welcoming energy. I will be back The center was very clean with no welcoming energy. I will be back More

by Andreka Walker Verified Customer Verified Customer

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