Mohamad Mayassi | Page 4

Mo is a complete pro. He is responsive, thorough, and obviously dedicated to making his customer's happy. More importantly, he treats customers like *people*, making the human connection more important t obviously dedicated to making his customer's happy. More importantly, he treats customers like *people*, making the human connection more important than the business connection. Thomas enabled Mo to make the deal happen, helping to secure a price and structure that was going to work for everyone. Tony was knowledgeable and personable in discussing the financing terms, providing a variety of options around how to structure the financing, what additional items (extended warranty, etc.) may be good to include at the time of purchase vs. adding later, etc. Jane was a smiling face, helpful and pleasant at every turn. Great team all around. More

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Great customer service ever. Jane Tucker went above and beyond the call of duty. Mohamad was great and a pleasure to work with as well. There was constant communication; keeping me informed. Service depar beyond the call of duty. Mohamad was great and a pleasure to work with as well. There was constant communication; keeping me informed. Service department provides great customer service and John rocks More

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My experience started out being disappointing because the exterior and the interior of the SUV I wanted could not be found, but Mohamed ensured me that they will work hard to find the right SUV for me. I a exterior and the interior of the SUV I wanted could not be found, but Mohamed ensured me that they will work hard to find the right SUV for me. I am so glad he didn’t give up, I picked up my beautiful SUV today and I am so pleased! Thanks to Mohamed, Tony and the entire team for their outstanding customer support and patience. More

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When my husband and I were approached by Mohamad, we felt comfortable talking to him right away. Superb customer service from Mohamad, Tony and Jane. comfortable talking to him right away. Superb customer service from Mohamad, Tony and Jane. More

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Excellent customer service from salesman, Mohamad and Manager Tony. Purchasing my new Lexus today was such a wonderful experience. I would recommend "riding with Charlie" Manager Tony. Purchasing my new Lexus today was such a wonderful experience. I would recommend "riding with Charlie" More

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Drove up in a Kia... Drove away in a Lexus !Upon entry Drove up in a Kia... Drove away in a Lexus ! Upon entry into this facility me (and my wife) was given the highest degree of respect from Mr. Antar (F Drove up in a Kia... Drove away in a Lexus ! Upon entry into this facility me (and my wife) was given the highest degree of respect from Mr. Antar (Frenchie). He was very knowledgeable, professional, and made our visit and car buying experience one to remember. Me and my wife was highly impressed with how this dealership functions on a day to day basis. Great job Frenchie and the rest of the Charles Barker of Newport News team !!!!! More

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This was a fantastic experience, the purchase of our 2020 Lexus GX460. The dealer and salesman cared about our requests, concerns, and questions. All areas of the dealership were superb. Lexus GX460. The dealer and salesman cared about our requests, concerns, and questions. All areas of the dealership were superb. More

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Best car buying experience ever! Mohammad was attentive, knowledgeable, and found me the perfect vehicle. All while social distancing. I would definitely buy there again. knowledgeable, and found me the perfect vehicle. All while social distancing. I would definitely buy there again. More

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I have been lookig for a 17 gs 350 for over 8 months...Contacted Mr Mayassi...boom 3 days later one came thru 17 gs 350..a trade in.....color Nightfall Mica....from there on i scooped her up..nam months...Contacted Mr Mayassi...boom 3 days later one came thru 17 gs 350..a trade in.....color Nightfall Mica....from there on i scooped her up..named her Lexi...thanx to whole team there...boom drop the mic go see them More

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Fantastic Dealership I have dealt with this dealership for over 14 years and they are great in every respect. I have purchased two vehicles and had three vehicles service I have dealt with this dealership for over 14 years and they are great in every respect. I have purchased two vehicles and had three vehicles serviced there and have been very happy with everyone I have dealt with and with whatever has been recommended and done to the vehicles. I have recommended the dealership numerous times to my friends. I like 'riding with Charlie" More

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