Moe Serour
Moe Serour at Five Star Ford of Dallas

Moe Serour

Pre-owned Sales Manager

Five Star Ford of Dallas

8900 President George Bush Tpke
Dallas, TX 75252

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Moe Serour

September 26, 2026

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Employee Rating

Sam Pack Ford is professional and absolutely goes the extra mile. As a female walking into the dealership alone, you will quickly know you are now in a place where you can feel safe. This has not been my More

by kim. Jop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Quinones, Quinn Maloney

Sep 26, 2026

Five Star Ford of Dallas responded

Kim, Thank you for such an inspiring review! Providing a safe, professional, and comfortable environment for every single guest who walks through our doors at Five Star Ford Dallas is our highest priority. We are so glad our team exceeded your expectations, and we’re deeply grateful for your recommendation in the DFW area. Safe travels, and we look forward to taking care of you for years to come! Please stay in touch at 972-985-3600. Best regards, Thomas Bies, General Sales Manager

September 20, 2026

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Employee Rating

Reese was great to work with. He really listened and knew his products. Ask for him when you visit! More

by Dan D
Recommend Dealer
Yes

Other Employees Tagged: Quinn Maloney, Reese Tortone

Sep 21, 2026

Five Star Ford of Dallas responded

Dan, Thank you for the awesome review and recommendation! We’re delighted that Reece provided such a attentive, knowledgeable experience during your visit at Five Star Ford Dallas. We appreciate your trust in our team and welcome your questions at 972-985-3600. We want you to fully enjoy your vehicle. Best regards, Thomas Bies, General Sales Manager

September 06, 2026

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Employee Rating

Best Ford Dealership in Texas! Joe Crawford and Moe are amazing, drove from Houston just to buy from them. More

by VincentB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2026

Five Star Ford of Dallas responded

Vincent, We can’t thank you enough for your trust and loyalty with Five Star Ford Dallas! Driving in from Houston shows true dedication, and we’re excited that Joe Crawford and Moe gave you an amazing experience to match. Thank you for making us your go-to Ford dealership—we’re always here whenever you or your family need us! Reach us at 972-985-3600. Best regards, Thomas Bies, General Sales Manager

July 02, 2026

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Employee Rating

Very arrogant and condescending sales associates. The operating philosophy of their sales business model seems to be quick “churn and burn” without consideration of building long term customer trust More

by huhhot
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Reese Tortone

Jul 06, 2026

Five Star Ford of Dallas responded

Huhhot, Thank you for your feedback. We always strive to build long-term relationships through a fair and transparent process. Our team was glad to assist you across your three visits while you explored your options; however, we were simply unable to meet the discount offers you requested. As a high-volume store, our inventory does move quickly, and the vehicle was sold to another customer in that course of time. We are always open to helping you find the right vehicle within your budget. Please stay in touch at 972-985-3600. Sincerely, Shawn Anderson, Sales Manager

March 07, 2026

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Employee Rating

No pressure sales staff made the process simple. Jose even crammed himself in the back of an extended cab. Best dealership experience I have ever had. More

by LoboBuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Amaurys , Alex L

Mar 08, 2026

Five Star Ford of Dallas responded

LoboBuyer, Our goal is always to keep the process simple and stress-free, and it sounds like Jose took care of you. We will be sure to share your kind words (and your appreciation for his dedication) with him and the rest of the team. If there is anything else you need, please call 972-985-3600. Enjoy your new ride, and thank you for choosing Five Star Ford Dallas! Take care, Thomas Bies, General Sales Manager

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