Mo Qaddura
Mo Qaddura at Hiley Volkswagen of Arlington

Mo Qaddura | Page 29

Service Advisor

Hiley Volkswagen of Arlington

1461 E Interstate 20
Arlington, TX 76018

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rated
328 Reviews

"When you find yourself in the position to help someone, be happy and feel blessed because God is answering that person’s prayer through you. Remember: Our purpose on earth is not to get lost in the dark but to be a light to others,

Dealership Experience

12 yrs, 3 mos

Industry Experience

28 yrs, 5 mos

Specialties & Trainings

Customer service and guest relations

Volkswagen, Audi, Porsche parts and service specialist

not yet
rated

328 Reviews

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328 Reviews of Mo Qaddura

July 03, 2017

Dealership Rating
Employee Rating

Awesome and honet Mo is very honest and helpful when it comes to helping client with their Vv service. I recommend him if you ever need someone who is helpful and hones More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 26, 2017

Dealership Rating
Employee Rating

Excellent Service Mo always greet us with a smile and pleasant attitude. The service is always performed in the timeframe that was told us. If there is an issue we're n More

by K2012VW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

June 25, 2017

Dealership Rating
Employee Rating

"Outstanding Service Rep" Mo has always gone above and beyond to provide me with all my car service needs. He has always been friendly, helpful, honest and straightforward. Mo More

by K-GTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 24, 2017

Dealership Rating
Employee Rating

Striving for excellance i have a 2006 jetta. i want to keep it going for a long time. A couple of days ago my a/c acted up and i called Mo, my service advisor. He told me to More

by pam:)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2017

Hiley Volkswagen of Arlington responded

Thanks Pam!

June 23, 2017

Dealership Rating
Employee Rating

M. Qaddura The service reps are what makes this dealership so good. I was told the fix to my airbag would take two hours and it did. I trust my service rep for b More

by Vwcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2017

Hiley Volkswagen of Arlington responded

Thanks for the review!

June 21, 2017

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Employee Rating

Very helpful Came in for a repair...it took longer then he could handle. He was very apologetic of how long it took. He's always very helpful when I need something More

by Txmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2017

Hiley Volkswagen of Arlington responded

Thank you for the great review! We truly appreciate your continued business with us and taking the time to give us your feedback. Glad everything is running smoothly now. As always, give us a call for any of your service needs in the future!

June 20, 2017

Dealership Rating
Employee Rating

Above and beyond experience Mo has gone above and beyond with helping me with all my car troubles. When I first came in, I was very distraught because a lot of notifications were More

by snavarette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2017

Hiley Volkswagen of Arlington responded

Thanks!

June 17, 2017

Dealership Rating
Employee Rating

Mo is one of the best ever! Mo is by far the best service guy I have ever felt with. I came to Hiley after buying in Frisco and also because I was not happy with the service I re More

by Ian Elrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2017

Hiley Volkswagen of Arlington responded

Ian, thank you for the 5 stars! We truly appreciate your feedback as well as your business. We look forward to your future visits with us and glad to have you as part of the Hiley family!

June 17, 2017

Dealership Rating
Employee Rating

I trust Hiley V.W service center & Mo Qaddura for service Any time my V.W bug needs something done, my choice is Mo, I know he will get the job done professionally, and in a timely manner. He tells me what ne More

by Love my Bug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2017

Hiley Volkswagen of Arlington responded

Thank you for the wonderful review! We appreciate you choosing Mo for all of your VW Bug's needs. We look forward to your future visits with us and keep enjoying your beetle!!

June 16, 2017

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Employee Rating

Always There Mo has always been there for what ever issue has come up with my VW GTI. Whether it was a minor issue like being able to take the oil cap off the oil More

by J.PORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2017

Hiley Volkswagen of Arlington responded

J, thank you for the wonderful review! We appreciate you choosing to do business with us and we're happy to hear that Mo helps you out each visit. Glad to have you as part of the Hiley family!

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