Mike Wallace
Mike Wallace at Crain Hyundai of Fayetteville

Mike Wallace | Page 3

Sales

Crain Hyundai of Fayetteville

1919 West Foxglove Drive
Fayetteville, AR 72704

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rated
211 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

12 yrs, 10 mos

not yet
rated

211 Reviews

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211 Reviews of Mike Wallace

January 23, 2023

Dealership Rating
Employee Rating

Very pleased with the experience at Crain Hyundai of Fayetteville in my recent vehicle purchase. More

by Alicia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Proffitt , Jim Cox

January 21, 2023

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Employee Rating

Friendly and patient. I appreciate that everyone took the time to introduce themselves and show me around the dealership. More

by Bonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 18, 2023

Dealership Rating
Employee Rating

Pleasant experience, everyone was nice. Work done in a timely manner. Place was very clean. Thanks! More

by NJAMES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2023

Crain Hyundai of Fayetteville responded

While we appreciate your three star review, please let us know how we can give you a five star experience. Thank you for your feedback. If you have additional comments or questions please contact me at 479-695-5807 or email: richardmcgaugh@crainteam.net. Best regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

January 14, 2023

Dealership Rating
Employee Rating

The salesman, Mike, was very patient and helpful. The gentleman whose office I went into to sign paperwork was also very patient, taking time to explain it all to me. I will recommend this dealersh More

by Cfelton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember his name, but I went in his office to sign papers… Mike Wallace can tell you who it was

January 14, 2023

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Employee Rating

The sales person listens to me and found what I needed and all people treated me with respect. More

by Taylor2540
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

January 10, 2023

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Employee Rating

It was a great car buying experience at Fayetteville’s Crain Hyundai. Our salesman Mike Wallace was very informative. More

by gayle.pullease
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Proffitt , Jim Cox

January 10, 2023

Dealership Rating
Employee Rating

Your mother f****** lied to me six times told me you was only going to run my credit three times you run my credit at least 20 times you have dropped my credit score in one month 80 f****** point I'm pissed More

by Kevmanz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: R G, Marketing Team

Jan 10, 2023

Crain Hyundai of Fayetteville responded

I understand your frustration that your credit score was affected by having lenders run your information to qualify you for a loan. The reason that we submit a credit application to more than one lender varies but generally a customer's credit score, term of the loan ie, payment and length of the loan affect whether a bank will approve the loan. Many times the credit application must be sent to multiple lenders to get the terms that a customer wants. It is my understanding that multiple inquiries affect credit scores for a short time and then drop off your credit report. We appreciate and thank you for the opportunity to serve you. If you have questions or if I can be of service please call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

Jan 10, 2023

Kevmanz responded

Im still getting letters in the mail from bank denials more than 20 some like arvest are 4 denials wtf my score is droping every day now on top of everything else im going to have to pay lexington law to fix this it will not fix its self also your salesman mike gave me and my 5 yr old the flu you shouldn't let your employees come to work when they have the flu he didn't tell me until we were there for two and a half hours

January 08, 2023

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Employee Rating

We had a great experience at this dealership. They listened to what we wanted, worked hard to find it for us, and took care of us every step of the way. More

by SCOONER4911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 28, 2022

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Employee Rating

They were ready to help us out in the middle of an emergency and got my family back on the road. More

by trochester13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 16, 2022

Dealership Rating
Employee Rating

Always a good visit when it's time for my "Baby Blue" Kona, to get a check up. The Staff are Always courteous, on time, & reliable. Thank You for taking care of Us. Merry Christmas More

by FLEMINGDIAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

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