Mike Wallace
Mike Wallace at Crain Hyundai of Fayetteville

Mike Wallace | Page 10

Sales

Crain Hyundai of Fayetteville

1919 West Foxglove Drive
Fayetteville, AR 72704

Contact Me
not yet
rated
211 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

12 yrs, 10 mos

not yet
rated

211 Reviews

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211 Reviews of Mike Wallace

May 17, 2022

Dealership Rating
Employee Rating

Nice, friendly and informative when buying a Genesis GV70. It was a "process" but in the end, we purchased the vehicle at a price we both agreed upon-so all is good. Had a good conversation with the More

by bbrow2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Dailling-sales associate

May 17, 2022

Dealership Rating
Employee Rating

Everyone was real friendly. Everything was done thru text messaging. Never bought a car this way before More

by bdisc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick McGaugh

May 17, 2022

Dealership Rating
Employee Rating

Didn't help me with. HELP I NEEDED FOR MY CAR told.me after I buy need tires I could call the seller More

by Demarcuslott22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 17, 2022

Crain Hyundai of Fayetteville responded

Mr. Lott, As you and I discussed, your tires have a separate warranty from your vehicle. The tires are not made by Hyundai and as such not warrantied by Hyundai. The tire warranty from the tire manufacturer is generally with your new car manual. It is my understanding that one of your tires was punctured by a nail on the sidewall. Because the sidewall was punctured, we cannot repair the tire. I understand that it is frustrating to have to replace a tire. If you have additional questions or comments feel free to call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

May 12, 2022

Dealership Rating
Employee Rating

The whole deal was done over the phone. Everything is good so far. Now if the paperwork to tag the vehicle comes in a timely manner everything will be great More

by bdisc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 12, 2022

Dealership Rating
Employee Rating

fast service, good mechanics, close to home, easy to get in and get out of dealership More

by LDEAVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Crain Hyundai of Fayetteville responded

Thank you so much for your 5 Star review and kind words. The entire Crainteam appreciates and thanks you for your business. Best regards, Rick McGaugh Crain Hyundai of Fayetteville

May 12, 2022

Dealership Rating
Employee Rating

Everyone I have had experiences with has been super nice , informative and professional. Service has always been promt and efficient. More

by VERSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick McGaugh

May 10, 2022

Dealership Rating
Employee Rating

Almost four hours to check alignment with and appointment, washed car through an automatic car wash and paint has swirling. More

by lancer_1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Crain Hyundai of Fayetteville responded

I apologize that it took so long to check the alignment on your vehicle. In the future please tell your service advisor that you do not want us to wash your vehicle. Our car wash is a Hyundai designed wash but again I apologize if you were not satisfied with the results. We thank you for your business. Feel free to call me at 479-695-5807 or email me at richardmcgaugh@crainteam.net if you have additional comments or questions. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

May 08, 2022

Dealership Rating
Employee Rating

Outstanding service. Everyone very friendly. Dealership and cars very clean. They detained and filled my vehicle with gas. More

by Lance357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 08, 2022

Lance357 responded

Great Dealership!

May 06, 2022

Dealership Rating
Employee Rating

They were prompt and efficient. They kept me informed with what was going on with my vehicle. More

by coenentina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 06, 2022

Dealership Rating
Employee Rating

Great experience. The staff was extremely helpful and inviting. They worked really hard to get me the best deal possible. More

by ALHANK1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick McGaugh, Dylan Way

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