Mike Siebert
Mike Siebert at Ken Ganley Westside Imports

Mike Siebert

Hyundai Service Manager

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

4.5
21 Reviews
4.5

21 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Industry Experience

18 yrs, 7 mos

Languages Spoken

English English

21 Reviews of Mike Siebert

February 08, 2025

Dealership Rating
Employee Rating

Phenomenal quick, clean and respectful service every time! Great location and appointments are always available! More

by QZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 24, 2025

Dealership Rating
Employee Rating

I am always given the best service, 10/10 for the entire staff, The best More

by 1983PREDRAGJOVANOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominique Viccarone , Aunna Regas, Maron Wiley

Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 09, 2025

Dealership Rating
Employee Rating

The appointment was exactly what was described. They gave me a accurate wait time and I was out when they said I would be. More

by SAUTOANDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

December 31, 2024

Dealership Rating
Employee Rating

1st time buyer at KG Hyundai. So far so good. Was there for service on a recall. More

by OBRIENG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Livingston , Leron Burshtein

Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for choosing us to do business with. We appreciate it.

December 25, 2024

Dealership Rating
Employee Rating

Very professional, personable, and efficient. The best. The best. The very best. Can’t say enough. More

by DANKOSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Jones , Jazmin Parks

December 21, 2024

Dealership Rating
Employee Rating

Completely bad experience. Awful. I would’ve gotten better service at Autozone. My issue was a tire that was losing air. If the back and forth I went through just for that (i More

by HBCBMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leron Burshtein

November 19, 2024

Dealership Rating
Employee Rating

Cyrus kept us up to date and was excellent to work with! The whole team was great! More

by TPATAKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Jones

Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 17, 2024

Dealership Rating
Employee Rating

Got appointment on the date that I requested. Service was done in just an hour More

by RELO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

September 05, 2024

Dealership Rating
Employee Rating

Oil change not reset, sandi would not give directions, said tech would email how to reset, tech never sent direction. So my car says I need an oil change, I have a warning light on the dash and Hyundai i More

by MAKINGNOISE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma

Sep 25, 2024

Ken Ganley Westside Imports responded

We would like to assist you better to help rectify the situation. Please give our service manager Mike Siebert a call at 440-734-2000 so he can better help you. Thank you.

August 07, 2023

Dealership Rating
Employee Rating

Michael and Louis were outstanding! !! Sales and service are second to none. I wouldn’t go anywhere else!!!! More

by juneprez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Warshawsky, Sandi Kuzma , Ariella Cancel, Louis cheers

Aug 09, 2023

Ken Ganley Westside Imports responded

Hi Juneprez, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Aug 07, 2023

juneprez responded

Highly recommend! Great experience.

1

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