Awesome service thank you to my service advisor for
always taking care of me; thanks Christian!
always taking care of me; thanks Christian!
More
by Caprice76
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Arvizu, Sally Knight, Pete Robles, Daryl Shepherd
Jun 09, 2022 -
Bravo Cadillac El Paso responded
Thank you for the kind words for our service department! Christian and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
Lance Knopp
General Manager
lknopp@bravoautos.com
Dropped off car early and car was ready by 5:00.
Mike kept in touch as to what work my car needed. Great service!
Mike kept in touch as to what work my car needed. Great service!
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by mabj43
Verified Customer
Verified Customer
Jun 07, 2022 -
Bravo Cadillac El Paso responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso.
Lance Knopp
General Manager
lknopp@bravoautos.com
Excellent service by personnel and very professional!
They are patient and make sure every detail is taken care of.
They are patient and make sure every detail is taken care of.
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by alarconlourdes2015
Verified Customer
Verified Customer
Jun 03, 2022 -
Bravo Cadillac El Paso responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Lance Knopp
General Manager
lknopp@bravoautos.com
took my 2020 xt4with a problem with the left blindspot
sendor light and could not be find the cause… they contacted the GM support and never answer
sendor light and could not be find the cause… they contacted the GM support and never answer
More
by silvino_rodriguez
Verified Customer
Verified Customer
Jun 03, 2022 -
Bravo Cadillac El Paso responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, Silvino, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.
Lance Knopp
General Manager
lknopp@bravoautos.com
Very professional service advisor Mike Rodriguez.
I drove up and they immediately attended to me.
I drove up and they immediately attended to me.
More
by Martha
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Arvizu, Sally Knight, Pete Robles, Daryl Shepherd
May 23, 2022 -
Bravo Cadillac El Paso responded
Thank you for choosing Bravo Cadillac El Paso, Martha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Lance Knopp
General Manager
lknopp@bravoautos.com
Good job, n terrific shuttle service!
The Service Advisor was diligent, n competent! Thank you!.
The Service Advisor was diligent, n competent! Thank you!.
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by Santeecandelas
Verified Customer
Verified Customer
May 17, 2022 -
Santeecandelas responded
Iam good thk u
Wonderful Experience, Ivan Duran is such a great
professional, he got my car ready for pick up on the exact date he said the vehicle would be ready. He made sure the vehicle was sparkling clean also
professional, he got my car ready for pick up on the exact date he said the vehicle would be ready. He made sure the vehicle was sparkling clean also. I'll definitely recommend him to friends and family members.
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by vicakwuba
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Arvizu, Jesse Franco, Sally Knight, Pete Robles, Daryl Shepherd
May 16, 2022 -
Bravo Cadillac El Paso responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso.
Lance Knopp
General Manager
lknopp@bravoautos.com
Quick n great service, friendly, fast, helpfully n
attentive. Mike was great with providing information
attentive. Mike was great with providing information
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by ochoao76
Verified Customer
Verified Customer
May 13, 2022 -
Bravo Cadillac El Paso responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come!
Lance Knopp
General Manager
lknopp@bravoautos.com
Awesome!
! They have always been efficient, timely and courteous. My Service Tech is knowledgeable and professional. Thank you!!
! They have always been efficient, timely and courteous. My Service Tech is knowledgeable and professional. Thank you!!
More
by cEiRENE
Verified Customer
Verified Customer
Other Employees Tagged:
Pete Robles
May 10, 2022 -
Bravo Cadillac El Paso responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Lance Knopp
General Manager
lknopp@bravoautos.com
Work is efficient and done in a timely manner.
good customer service quality work would recommend
good customer service quality work would recommend
More
by cxbranno
Verified Customer
Verified Customer
Other Employees Tagged:
Jesse Franco
May 09, 2022 -
Bravo Cadillac El Paso responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Lance Knopp
General Manager
lknopp@bravoautos.com
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27 yrs, 6 mos
