Mike Rodgers
Mike Rodgers at Truck City Ford

Mike Rodgers | Page 8

Service Manager

Truck City Ford

15301 I-35
Buda, TX 78610

Contact Me
5.0
314 Reviews

Dealership Experience

11 yrs, 9 mos

5.0

314 Reviews

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314 Reviews of Mike Rodgers

July 02, 2023

Dealership Rating
Employee Rating

I was very pleased with Scott Jordan, Truck City service techs and Mike Rogers they fixed my problem with fuel filter by replacing the fuel filter canister. They went above and beyond. I look forward to ha More

by MUDSMART
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jordan

Jul 05, 2023

Truck City Ford responded

Scott does a super job every day, and is a popular choice by many customers. Mike has done a wonderful job grooming his team and leading by example! The team is dedicated to top performance, and delivers a positive experience to all customers. Thanks for your loyalty and your feedback.

June 30, 2023

Dealership Rating
Employee Rating

I was very impressed with a service advisor named Richard Heuser. Richard went out of his way to help me get my truck looked at when I had a problem. More

by DLMORGA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Truck City Ford responded

Richard always delivers premium service, keeps his customers informed, and will ensure the work is done right the first time. We are so pleased to have your loyalty, and will contnue to work to keep your business. We use reviews as a check and balance for our processes to give the best customer experience. Thanks for your business.

June 25, 2023

Dealership Rating
Employee Rating

Terrible … 2x and can’t fix my transmission. . I have now had my truck in to try and fix the transmission issues 2 times.. You guys have Basically done the same thing both times without resolvin More

by CTGCTEXAS
Service Price Transparency
Recommend Dealer
No
Jun 26, 2023

Truck City Ford responded

“We appreciate your reaching out to let us know about your transmission concern. We have attempted to contact you by phone and text message this morning and look forward to speaking with you soon. Our goal is to remedy your transmission issues to your complete satisfaction. Thank you, Mike Rodgers, Service Director. “

June 24, 2023

Dealership Rating
Employee Rating

I've been buying from Truck City Ford since 1985 and I keep coming back because sales and service have always been outstanding. More

by MLJR1598
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Truck City Ford responded

We appreciate the kind words in your review, and are proud to able to retain customers for such a long period. Our teams are dedicated to proving excellent customer service in a timely and professional manner. Thanks for your loyalty, and your rating.

June 22, 2023

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Employee Rating

Great service! I bought my King Ranch F250 there and anytime I have any issue they always make sure it's addressed quickly. They take the time to sit and talk with More

by KEITHHEIMENDINGER
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson , Jeremy Harper, Jospeh Hart, John Jones, Scott Jordan, Monica Kinas, Andy McCreadie

June 15, 2023

Dealership Rating
Employee Rating

I was really please with service and service person. Very professional. This is the reason why I keep coming back. Thank you! More

by JRTOTALHOMECARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jospeh Hart, Scott Jordan

Jun 19, 2023

Truck City Ford responded

We appreciate your time, your business, and your feedback on your recent Truck city Visit. Our service techs are among the best in the state, and work like a well oiled machine. We want to use all our reviews as opportunities for improvement. Thanks for the five star rating.

June 15, 2023

Dealership Rating
Employee Rating

Awesome? I am telling everyone I know that owns a ford. They need to go to truck city Ford in Buda Texas to have their maintenance done. More

by CLEMKOLODZIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson , Jeremy Harper, John Jones, Monica Kinas

Jun 15, 2023

Truck City Ford responded

Truck City has a solid reputation for fixing vehicles right the first time and no return trips required. We sincerely appreciate your business, and will continue to work hard to keep your trust and your business. Thanks for the five star review.

June 15, 2023

Dealership Rating
Employee Rating

Awesome I wanna stay? Awesome I'm telling everybody. I know that has a Ford. They need to go to truck city and had their maintenance done services just unbelievable More

by CLEMKOLODZIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson , Monica Kinas

Jun 15, 2023

Truck City Ford responded

Truck City has a solid reputation for fixing vehicles right the first time and no return trips required. We sincerely appreciate your business, and will continue to work hard to keep your trust and your business. Thanks for the five star review.

June 13, 2023

Dealership Rating
Employee Rating

TRF took great care of me when the dealership I bought my car from wouldn't!!! More

by KERRYCLARK73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis , Jospeh Hart, Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek

Jun 15, 2023

Truck City Ford responded

Thanks for your business, and your five star rating.

June 09, 2023

Dealership Rating
Employee Rating

Always friendly, caring and always looking out for the best service for customers. Been a customer for the past 28years and don't plan on changing. More

by GEORVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Lewis

Jun 12, 2023

Truck City Ford responded

Long term customers become the "meat and potatoes" of any dealership, and we are no exception. Your business, your time and your feedback give us options to improve the customer experience and help change the perception of the auto industry. Thanks for the feedback, and your business.

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