Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 14

Service Advisor

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
626 Reviews
5.0

626 Reviews

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626 Reviews of Mike Needham

May 31, 2023

Dealership Rating
Employee Rating

The service is fast and friendly! ! I really appreciate that they value my time.thank you! More

by Swhitetree
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2023

Subaru of Jacksonville responded

Thanks for the kind words and 5-stars! We love having you as part of our SOJAX family!

May 31, 2023

Dealership Rating
Employee Rating

Very helpful service advisors, a comfortable customer lounge with free snacks and drinks, and available loaner cars make Subaru of Jacksonville a great place to get your vehicle serviced. More

by Joe
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Recommend Dealer
Yes
May 31, 2023

Subaru of Jacksonville responded

We appreciate you and the kind words, Joe! Thanks for being part of the SOJAX Family!

May 26, 2023

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I took my car in due to a recall but had other issues with my window and stereo. They issued the recall and went above and beyond to check and fix the other issues. Service gentleman, Mike Needham, wa More

by Kerri Hartley
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2023

Subaru of Jacksonville responded

We're so glad we were able to help you knock out the other issues! Thanks for being part of our SOJAX family!

May 24, 2023

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The Service Department members are very informative about how to fix any issue with my vehicle & even share preventive information. They are very professional but also personable & very kind. I wouldn’t take More

by Kimberly Somers
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Recommend Dealer
Yes
May 24, 2023

Subaru of Jacksonville responded

Thanks so much for the great review and kind words about our team! We think they're amazing and we love that you do, too. Thank you for being part of our SOJAX family!

May 23, 2023

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Subaru of Jacksonville always provides excellent service. Their Service Team is friendly and helpful. I appreciate that they keep me informed of the status of the service that they are performing. More

by Uncle Leonard
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Recommend Dealer
Yes
May 23, 2023

Subaru of Jacksonville responded

Thank you for the great review and 5-stars! We love having you as part of our SOJAX family, Uncle Leonard!

May 17, 2023

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Love the staff and the service dept, great dealership! I will never go anywhere else! More

by Brokenhalo81
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Recommend Dealer
Yes
May 17, 2023

Subaru of Jacksonville responded

We love you! Thank you for being part of the SOJAX family and for the great review!

May 16, 2023

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The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
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Recommend Dealer
Yes

Other Employees Tagged: Service Department, Michael McClennon, Brad North, Mini Juarez-Melendez , Michael Berry, Emily Billman, Russell Hyatt, Danny Kane Jr

May 16, 2023

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

May 15, 2023

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Employee Rating

I came in for what has been reported as a known issue in my make/model that has led to litigation and the team quickly fixed it at no cost. Always professional and.nice, part of the reason I chose a Subaru. More

by Dac.chapman
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Subaru of Jacksonville responded

We're so glad we were able to handle the issue quickly for you. Thank you for the kind words and for being such a great part of our SOJAX family!

May 13, 2023

Dealership Rating
Employee Rating

Mike Needham is an absolute professional and knowledgeable service advisor!! It is however a dire shame that SoJax discontinued the VIP Service Program for Subaru owners whose Subaru has over 1 More

by FSH 2DY
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Recommend Dealer
Yes
May 17, 2023

Subaru of Jacksonville responded

Thank you the feedback. We'd love to speak with you about your experience. We aren't sure how to get in touch with you. Please message us your name and best way to contact you. Thank you!

May 11, 2023

Dealership Rating
Employee Rating

Great service! ! Personnel were excellent and very professional. Work was done timely. Very happy with dealership. More

by Merrycoalson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 12, 2023

Subaru of Jacksonville responded

We are so glad you've been pleased with your experience at SOJAX and with our team. Thank you for being part of the family!

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