Mike Miller
Mike Miller at Jenkins Ford Lincoln of Crystal River

Mike Miller | Page 37

Service Advisor

Jenkins Ford Lincoln of Crystal River

2440 US-19
Crystal River, FL 34428

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4.9
393 Reviews
4.9

393 Reviews

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393 Reviews of Mike Miller

February 28, 2022

Dealership Rating
Employee Rating

Service department was attentive and completed the work in a timely and professional manner. Will definitely come back again! More

by rchisson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2022

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

February 25, 2022

Dealership Rating
Employee Rating

I like this dealership because of their proximity, and they seem genuinely concerned with their customers satisfaction. Unfortunately, they are understaffed, and service is inordinately slow. My oil chang More

by ewagner2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Malec

Feb 28, 2022

Jenkins Ford Lincoln of Crystal River responded

Hello, Thank you for your honest feedback. We do apologize for the lengthy wait times. We are in the process of hiring more technicians though. But we are pushing to lower these times for sure! We appreciate you sticking with us in these trying times. If you would like to discuss this or any other concerns you may have. Please feel free to call me anytime at the dealership! Thank you, Desiree Bower 352-564-8668 ext. 5252

February 24, 2022

Dealership Rating
Employee Rating

All the Service staff was professional and courteous. Our service was completed in a timely manner and within the cost estimated. More

by MATKINSON0920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

February 24, 2022

Dealership Rating
Employee Rating

Took my F350 Diesel in for service, oil change, fuel filters, and tire rotation. Check engine light still on when I picked up, never diagnosed problem. Come to find out there are chewed wires leading to More

by FIONARIOUX68
Recommend Dealer
No
Feb 25, 2022

Jenkins Ford Lincoln of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I will speak with the Service Manager Brent Moore about this situation and we will certainly use this as a coaching opportunity for our associates. And thank you for making me aware of this situation! I would like to hear more about this situation or any other concerns you may have. Please contact me anytime at the dealership. Desiree Bower Customer Relations Manager 352-564-8668 ext. 5252

February 18, 2022

Dealership Rating
Employee Rating

They Always treat me with Respect and are straight forward with me on what needs to be done with my Car and I love that!!!!!!! More

by NOLES980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Houser, Anthony Malec

Feb 22, 2022

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to review your experience!

Feb 22, 2022

NOLES980 responded

Your Welcome and Thank You again for the Great Service All These Years!!!!!!!

February 14, 2022

Dealership Rating
Employee Rating

Always pleasant polite and helpful Listens to customers needs Timely courteous call back every time More

by LSTILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Carroll

Feb 14, 2022

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

February 10, 2022

Dealership Rating
Employee Rating

Always an easy, stress-free experience. Mike on service is always very helpful. I can recommend them highly. More

by echo7749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2022

Jenkins Ford Lincoln of Crystal River responded

We appreciate your 5-star rating!

February 07, 2022

Dealership Rating
Employee Rating

Anthony in service is very personable and nice to deal with. It makes coming in for service not so dreadful at Jenkins. More

by KTPAPE2749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Malec

Feb 07, 2022

Jenkins Ford Lincoln of Crystal River responded

We appreciate your 5-star rating!

February 04, 2022

Dealership Rating
Employee Rating

Usually always on time, competitive pricing ,and our dealership for purchaces,and service.I always recommend. More

by LFIELD0057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

January 28, 2022

Dealership Rating
Employee Rating

Very friendly clean and efficient from all departments I would recommend jenkins dealership to anyone 😁 More

by MAECORDIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendations and your 5-star rating!

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