Mike Mazak | Page 6

The other reviews are dead-on accurate. There really is no point in me reiterating all the points to go to Audi Silver Spring from the other reviews. My simple stance really is just do it. H There really is no point in me reiterating all the points to go to Audi Silver Spring from the other reviews. My simple stance really is just do it. Honestly, compared to the other Audi dealers in the area it’s not even close. And actually, compared to the Audi dealers I was dealing with in my search, I feel so lucky to be able to consider them a “home town” dealer—even though we’re in VA. Thanks to the internet, I was researching 2018-19 Q7s as far away as Duluth Georgia. About 70 percent of sales staff were generally pleasant to deal with but when we found our 2019 Q7 Prestige at Audi Silver Spring in Md it really was not even close. Admittedly, I went in ready to battle, ready for all the games. It turned out to be completely unnecessary. Alex was hands down the best salesman I have ever dealt with when buying a vehicle: zero pressure but ready and willing to offer any assistance as needed. Sam was great too, honest and extremely forthcoming with every detail. Before we even left the lot, Alex made sure we were completely comfortable and up to date with the new technology we were in for; our current vehicles were ‘05s and ‘08s so we had a lot of catching up to do. There’s a reason Audi Silver Spring gets and the high reviews they do, and Alex Max is certainly one of those reasons. Alex, thank you so much for everything from our first meeting and test drive to your multiple follow-ups to make sure everything was perfect. The whole staff made us feel welcome but you were there start to finish and your involvement was what made it all happen. More

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Alex did a great job when I came into buy an A6. He walked me through all the features of the car and took the time to answer my questions. By far this was my best car buying experience. walked me through all the features of the car and took the time to answer my questions. By far this was my best car buying experience. More

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So from the receptionist, to Alex, to the Used Car Manager, to just helpful people that worked there(Tom Schweiss), to the Contract/Finance Office, all went very smooth. I would easily recommend this Manager, to just helpful people that worked there(Tom Schweiss), to the Contract/Finance Office, all went very smooth. I would easily recommend this dealership to anyone I know More

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Excellent place to get your next Audi. Had a bit of a tricky situation with a trade-in I had and they were able to figure it all out and get me into a car really liked and will certainly enjoy for a long tricky situation with a trade-in I had and they were able to figure it all out and get me into a car really liked and will certainly enjoy for a long time. Go see Spencer Thompson in sales! Mike M., the pre-owner manager is also awesome. More

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Excellent Communication and Customer Service Alex was absolutely wonderful to work with. He kept me up to date on every step of the process for my out of town vehicle purchase. Alex was absolutely wonderful to work with. He kept me up to date on every step of the process for my out of town vehicle purchase. More

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Anatas is awesome. he helped through the process quickly. 5 stars for him. I will come back and buy the car here again. Love it 5 stars for him. I will come back and buy the car here again. Love it More

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Dear ship is well staffed. Staff is professional and knowledgeable. Customer service at the highest level. Many cars to choose from. No pressure and Everyone listens to your needs knowledgeable. Customer service at the highest level. Many cars to choose from. No pressure and Everyone listens to your needs More

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The best customer I have ever received buying anything! My husband and I found a car on their website we wanted to check out in person so we came and started working with Spencer. He showed us the car, wen My husband and I found a car on their website we wanted to check out in person so we came and started working with Spencer. He showed us the car, went on a test drive and got our trade in appraised within 30 minutes, which was so helpful since we had our 2 kids with us. With help from Mike M., Spencer was able to get us a seriously great deal on our new car! Serge in the finance office made everything super fast so we can get ours kids home. All the staff here are so kind and offered refreshments to us and our kids often. I really enjoyed my experience here and would recommend everyone to do business with this dealership! More

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We absolutely loved working with Alex. He is an excellent source when it comes down to any type of Audi and he was very helpful during the whole process. Buying a car can be very stressful and Alex Max at Au source when it comes down to any type of Audi and he was very helpful during the whole process. Buying a car can be very stressful and Alex Max at Audi Silver Spring did an amazing job. We couldn’t be more happy with our purchase and the way it was handled. We highly recommend checking out Alex Max at Audi Silver Spring if you are looking for a new car. More

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I received nothing short of true professionalism with kindness! I was never pressured are rushed into a decision but given the upmost respect and all the information I needed to make my decision. kindness! I was never pressured are rushed into a decision but given the upmost respect and all the information I needed to make my decision. More

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