Mike Mance
Mike Mance at Lithia Ford Lincoln of Boise
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Mike Mance

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.9
54 Reviews
4.9

54 Reviews

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54 Reviews of Mike Mance

December 30, 2024

Dealership Rating
Employee Rating

Great service! Completed work with in estimated time frame. Great communication from service staff. No hidden or extra charges. The service work performed was expla More

by mreyes101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 21, 2024

Dealership Rating
Employee Rating

My Service rep was very informative, responsive and made my parts order and service scheduling real easy. Including a ride to airport. Thank you More

by Cdub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Jacobson

Dec 23, 2024

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

December 19, 2024

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Employee Rating

Very informative service manager, Mike, Really like bringing our vehicles into the dealership, Superior dealership More

by franklindrcarrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 17, 2024

Dealership Rating
Employee Rating

Your team was very helpful and great customer service. Although things were busy, I felt I got plenty of time and delayed attention. Thank you for making my visit to Idaho a success. Great customer se More

by Dean_tangeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Freeman

Dec 17, 2024

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Dean, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 16, 2024

Dealership Rating
Employee Rating

Very helpful and got my vehicle in and out in a timely matter and kept me up to date on its progress More

by Alan58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 14, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of working with Mike Mance at the Lithia Ford service department, and I couldn’t be more impressed with the experience. From the moment I walked in, Mike was professional and atte More

by MRICHARDSONJR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

December 11, 2024

Dealership Rating
Employee Rating

I didn't wait long for an appointment. It was a difficult issue and they diagnosed it quickly. The car was ready when they said it would be and they were nice to my dog. More

by red&I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 09, 2024

Dealership Rating
Employee Rating

Professional Friendly staff Excellent customer service Knowledgeable Efficient Great selection of vehicles Fair pricing Hassle-free experience Trustworth . Helpful .Courteous Cleavn More

by Alan gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team, Alan. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

December 06, 2024

Dealership Rating
Employee Rating

Mike was very courteous and knowledgeable. I would go back to Lithia Ford in a heartbeat. It’s a beautiful place. More

by Crafty543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2024

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

December 04, 2024

Dealership Rating
Employee Rating

It good service and the treatment was wonderful I was satisfied and hopefully the same next time More

by ECADSADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

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