Mike Henry | Page 64

Lease Return and New Purchase Mike, Loren and Curt worked closly to make the transaction a reality. Throughout the process my feedback was acknowledged and accounted for. The envir Mike, Loren and Curt worked closly to make the transaction a reality. Throughout the process my feedback was acknowledged and accounted for. The environment was comfortable and the employees were patient. When a change of car is required I trust the Tucson Subaru employees will accommodate me once again. More

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Great experience Mike Henry was kind, personable and knowledgeable. Best car buying experience I've had yet and I'm happy to be a new member of the Subaru family. Mike Henry was kind, personable and knowledgeable. Best car buying experience I've had yet and I'm happy to be a new member of the Subaru family. More

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Helpful, knowledgeable, very pleasant experience. In the 15 years since I bought my last car, the experience of buying a car at a dealership has completely changed. Thank goodness. My experience at T In the 15 years since I bought my last car, the experience of buying a car at a dealership has completely changed. Thank goodness. My experience at Tucson Subaru was completely positive, though a little exhausting. Both sales people went to lengths to meet my needs and answer my questions. And we fun to work with. My idea of how dealership always are has completely changed. The experience was lovely. More

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Mike Henry is wonderful! Mike Henry of Tucson Subaru helped us over two weekends. This is the first time I have purchased a car from a dealership, so I was nervous and afraid Mike Henry of Tucson Subaru helped us over two weekends. This is the first time I have purchased a car from a dealership, so I was nervous and afraid I would get someone who was pushy or trying to up-sell. Mike was respectful, soft-spoken, and listened to me. He helped me take the time I needed to make a decision, and gave me as much information as I wanted about the vehicles we looked at. Overall, a great experience, and I walked away with a car I love inside my price range. More

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Made building a car a pleasant experience. Mike did a great job of making us feel comfortable. Informative, responsive and no pressure. Did a good job of being reasonable and sensitive to our Mike did a great job of making us feel comfortable. Informative, responsive and no pressure. Did a good job of being reasonable and sensitive to our needs. More

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Happy Mike Henry was very friendly knowledgeable and helpful. Jennifer from finance was the same way. I already recommended my mom to check out the dealers Mike Henry was very friendly knowledgeable and helpful. Jennifer from finance was the same way. I already recommended my mom to check out the dealership. Thanks again. Denise & Arturo More

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New Ascent Purchase We had been Toyota buyers for 25 plus years and switching to a new brand was a seamless and easy experience at Tucson Subaru. From the moment we walke We had been Toyota buyers for 25 plus years and switching to a new brand was a seamless and easy experience at Tucson Subaru. From the moment we walked in and test drove with sales rep Mike Henry and then returned twice on his day off, who referred us to his partner, Joe Micoletti , who was knowledgeable and generous with his time and very patient and with our exhaustive research and questions, to the finance department and paperwork, the experience was low stress and comfortable. Having worked in Finance at a dealership a few years ago, I can say with authority that this is a very well managed dealership. Well done Tucson Subaru! More

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Thank you! Mike Henry was so helpful in the process of purchasing my 2018 Subaru Forrester! It was a really pleasant experience and I am over the moon thrilled w Mike Henry was so helpful in the process of purchasing my 2018 Subaru Forrester! It was a really pleasant experience and I am over the moon thrilled with my vehicle! I highly recommend this dealership. More

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Professional and accommodating All contacts at Tucson Subaru handled the transaction with professionalism. Mike Haney was helpful and thankfully provided a “no pressure” overview o All contacts at Tucson Subaru handled the transaction with professionalism. Mike Haney was helpful and thankfully provided a “no pressure” overview of the car we were interested in buying. More

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Negotiated price and then felt taken The part I hated the most out of his experience is negotiating the price I want to pay out the door and then Mike and Louie trying to sell me more thi The part I hated the most out of his experience is negotiating the price I want to pay out the door and then Mike and Louie trying to sell me more things (some of them purely meant as more profit for the lavish dealership). It feels insulting when someone just keeps on trying to go deeper into your pockets with “oh by the way, there’s one more thing to discuss”. Discuss EVERYTHING up front. Show me all the Subaru extra features, show me the extended warranty, show me the alarm system, show me the paint protection. Show these ALL up front when we talk the final cost that I want to pay. Don’t insult my intelligence and abuse my trust. I don’t like being ridiculed and feeling like I’m just another sucker taken for a ride from a stealership. Lastly, I didn’t finance or get a loan for this purchase. I felt like that may have been hard to grasp for the finance folks. Don’t judge a book by its cover. More

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