Mike Harlow | Page 13

Couldn't ask for better customer service than I received from Mike. He was always very courteous, took time to fully explain the work that would be required, followed up to keep me informed and ov received from Mike. He was always very courteous, took time to fully explain the work that would be required, followed up to keep me informed and overall contributed to a positive service experience. More

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Mike is always so helpful, courtesy and gets the job done as fast as possible. I was able to go back to work within my lunch hour. as fast as possible. I was able to go back to work within my lunch hour. More

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It is very easy to have the car serviced. They have knowledgeable, pleasant service personnel and provide quick turnaround. The service center waiting room is very comfortable as well. knowledgeable, pleasant service personnel and provide quick turnaround. The service center waiting room is very comfortable as well. More

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Mike was very helpful in discussing getting the service started, called with update on some additional things that they found without pressuring me expand scope of service, and emailed and called me when w started, called with update on some additional things that they found without pressuring me expand scope of service, and emailed and called me when work was all done. I am very satisfied with this new dealership and will be back. More

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My service for oil and a brake check on Saturday was seamless. Mike Harlow is honest, expert, and always takes great care of me and my car. I would highly recommend Infiniti of Clarendon Hills. The wait seamless. Mike Harlow is honest, expert, and always takes great care of me and my car. I would highly recommend Infiniti of Clarendon Hills. The waiting area is comfortable, and the staff always provides communication about what is happening with the car, timing of the repair, costs, etc. Best wishes, Ann Ross More

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Assad ordered me Infiniti aftermarket parts with a great price for them and installation. Mike gave me a loaner car while they worked on mine. The car was done sooner than even promised. I got my first free price for them and installation. Mike gave me a loaner car while they worked on mine. The car was done sooner than even promised. I got my first free oil change. They even washed my car and made sure I was satisfied with the work. Mike and Assad kept me up to date with the progress. They made my first service experience with them amazing. The whole team treats you with care and has a passion for perfect customer service. The service manager Tony even contacts you for a follow up to make sure you had a great experience. I would recommend the team at Infiniti at Clarendon Hills to anyone who wants an experience above any other car dealership... Thanks Assad and Mike!! More

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This Infiniti has very friendly staff! They make you feel like you're part of the family. They never make you feel uncomfortable. They take very good care of you. like you're part of the family. They never make you feel uncomfortable. They take very good care of you. More

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Mike always offers the best service and keep me updated on what's going on with my car. I never feel rush when I bring my car there. on what's going on with my car. I never feel rush when I bring my car there. More

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Just stopped in for and oil change. Very nice and comfortable. Did a quick but complete job... checked all the normal things out and gave it a quick bath. I will be back! Thanks again!! comfortable. Did a quick but complete job... checked all the normal things out and gave it a quick bath. I will be back! Thanks again!! More

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Mike has always been great to work with, I take my SUV to him all the time. This time I need to have new tires installed (and quickly). I pulled into the service department at noon (with no appointment) an him all the time. This time I need to have new tires installed (and quickly). I pulled into the service department at noon (with no appointment) and my truck was ready to go by 3pm. Great, friendly, professional service all the way around. More

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