Mike Gero

Everything went smooth until delivery. Truck was taken for detailing and Tarno Cover installation at 3. I waited unafter 5 for it to return. Virtually no detail was needed and then Tarno Truck was taken for detailing and Tarno Cover installation at 3. I waited unafter 5 for it to return. Virtually no detail was needed and then Tarno was not in stock! Over 2hours! Roberto the finance guy was quicker! More

by Steve.goodwin Verified Customer Verified Customer

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Jerry made the deal happen we're courtesy dodge could not jerry ulm won my business jerry ulm won my business More

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Great sale experience everyone wa very helpful I wasn’t in the market for a new truck until hurricane Helene came to my door I looked a a few replacement trucks and dodge 1500 hit all the boxes in the market for a new truck until hurricane Helene came to my door I looked a a few replacement trucks and dodge 1500 hit all the boxes More

by jimandralph Verified Customer Verified Customer

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Michael was a great sales person he was very knowledgeable on the features of the ram 1500. The fiancé process was great also knowledgeable on the features of the ram 1500. The fiancé process was great also More

by jimandralph Verified Customer Verified Customer

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Devonte was a great salesman- extremely courteous, high-grade checkpoints and was an overall great experience. As a sales person, I know the deal and he did a good job! high-grade checkpoints and was an overall great experience. As a sales person, I know the deal and he did a good job! More

by alannajohnsontpa Verified Customer Verified Customer

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Every associate was friendly, helpful, and knowledgeable. Buying a vehicle at this dealership was easy and efficient!! Buying a vehicle at this dealership was easy and efficient!! More

by KIMBERLY.BUTLER240 Verified Customer Verified Customer

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The salesman, Esteban Cabrera, was diligent and professional. He knew where to get the car we described to him and he knew all the details of the busy dashboard; extremely courteous as well. He f professional. He knew where to get the car we described to him and he knew all the details of the busy dashboard; extremely courteous as well. He facilitated our meeting for the negotiation with Mr Gero who was also very pleasant. Overall, a positive experience with a great outcome that concluded with Mr Robert Gross who provided useful financial know-how. More

by luces4yLOnka Verified Customer Verified Customer

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Three years ago, a neighbor and friend recommended that I speak to Mike Gero to inquire about leasing a truck. I followed his advice and was pleased with the deal I received. Three years later on June 4, 2 I speak to Mike Gero to inquire about leasing a truck. I followed his advice and was pleased with the deal I received. Three years later on June 4, 2024, I arrived at Jerry Ulm to purchase the truck I had previously leased. Armed with the Chrysler Capital payoff letter I had received the night before, and my own financing from Navy Federal Credit Union (NFCU) my intention was to complete the deal quickly. Lastly, I expressed interest in potentially leasing another truck in addition to purchasing my current leased vehicle. Upon explaining my intentions to Domonick Fulton, it became apparent that he did not fully grasp my requests. Despite my clear communication, Domonick proceeded to consult with finance personnel and attempted to run my credit for financing, despite my possession of a $29k check from NFCU. After nearly two hours of signing numerous documents, Domonick returned and requested that I contact Chrysler Capital for the payoff amount, despite me providing the payoff letter multiple times. I explained for a third time the Chrysler letter contained the total payoff. Frustrated, I questioned the unnecessary delays and confusion. Eventually, I was taken into the finance finalize my purchase. This is where I learned various excessive fees added to my total, including a $180 LBO inspection fee that was never conducted, I would appreciate that money back. Furthermore, the documentation fees seemed inflated based on my research. These unexpected charges contradicted the emails I had received from Chrysler Capital, for being a loyal customer had offered a $5,500 bonus cash for leasing or purchasing a new vehicle. In conclusion, I completed the purchase of my leased vehicle but opted not to pursue another lease as originally planned. Regrettably, Jerry Ulm has lost my future business. While my individual experience may not impact Jerry Ulm, I intend to share my dissatisfaction with others. More

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Justin and and Dominick were amazing. Best ever. They helped me in every way possible. Mike got the deal done. Robert the sales bro succeeded at his job in every way possible. My whole ex Best ever. They helped me in every way possible. Mike got the deal done. Robert the sales bro succeeded at his job in every way possible. My whole experience was amazing. The whole team got me out of a very bad situation. Y’all are awesome More

by dmgiloy24 Verified Customer Verified Customer

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The dealership is beautiful. It’s so big, with the largest inventory to choose from. They even have a cafè there that you can get good food and drinks when you’re there for maint It’s so big, with the largest inventory to choose from. They even have a cafè there that you can get good food and drinks when you’re there for maintenance services. Jordan made me feel like the most important person in the room! The purchasing process was so easy and fast ! Thank you to everyone there for making it happen! More

by blaxton329 Verified Customer Verified Customer

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