Mike Elwell | Page 18

Transmission slipping My Jeep was overheating at only 70 mph, and felt like it was not shifting into next gear, its an automatic . After about a 30 minute wait, was told My Jeep was overheating at only 70 mph, and felt like it was not shifting into next gear, its an automatic . After about a 30 minute wait, was told the trans mission was completely gone! Thankfully was still covered under warranty. Used Loaner for a little over a week. Never realized how bad the jeep was running til after it was repaired!! More

by noblemaryanne181 Verified Customer Verified Customer

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Had a great experience The service and the people are wonderful. The service is very efficient. Also, while you are waiting there is coffee to drink while you wait for your The service and the people are wonderful. The service is very efficient. Also, while you are waiting there is coffee to drink while you wait for your verhicle to be done. More

by Cargirl Verified Customer Verified Customer

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Wrangler 2017 I always get great service and support from sales, service and parts. I have recommended several co-workers and friends, very pleased with everyon I always get great service and support from sales, service and parts. I have recommended several co-workers and friends, very pleased with everyone I have been through More

by rick.humes Verified Customer Verified Customer

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Parts and accessories I had been looking on line for mud guards for my new Dodge. I like to do business locally but pricing if often a problem. I was pleasantly surprised t I had been looking on line for mud guards for my new Dodge. I like to do business locally but pricing if often a problem. I was pleasantly surprised that the cost of these parts was in line or better than on line pricing. When you add in factors like keeping it local and friendly counter people it adds up to a win-win for both dealer and customer!! More

by jdgrwg123 Verified Customer Verified Customer

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Best service I have ever experienced In my almost 70 years I have worked with many dealerships, Newcastle Chrysler is top of my list as they make an art of satisfaction of their customers In my almost 70 years I have worked with many dealerships, Newcastle Chrysler is top of my list as they make an art of satisfaction of their customers. Erick and his team of service writers and tecs are only matched by the help and courtesy of the sales team. I feel all of this good business behavior travels down from the owner Randy Miller who sets the flavor of community within the dealership. More

by jdgrwg123 Verified Customer Verified Customer

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Bad EXPERIENCES A hole was made in my oil pan during an oil change afterwards it was listed as a part I needed to replace, also the vehicle needs a ballpoint and U-jo A hole was made in my oil pan during an oil change afterwards it was listed as a part I needed to replace, also the vehicle needs a ballpoint and U-joint. I wonder how it passed state inspection in April? I purchased the vehicle in April with nurmerous issues. I was overcharged for the vehicle and lied to by the salesman and general manager. More

by sweetchickadee81 Verified Customer Verified Customer

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Great staff, wonderful phone support! These guys always have a smile for you, make sure you know when you need to come in for service, and can deal with those occasional surprise visits wi These guys always have a smile for you, make sure you know when you need to come in for service, and can deal with those occasional surprise visits without any issues. More

by kennedan Verified Customer Verified Customer

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Great service I recently took my vehicle in for routine service; oil change and tire rotation. While my schedule is very busy, and I need my vehicle, I was able t I recently took my vehicle in for routine service; oil change and tire rotation. While my schedule is very busy, and I need my vehicle, I was able to schedule my appointment for a time in which I would wait for it to be done. I was told it would take an hour to do, and it was exactly an hour wait. Perfect timing. More

by jmerry Verified Customer Verified Customer

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Absolutely excellent Extremely friendly and honest. Works hard to accommodate your needs and wants. Willing to give you time and energy with finding the right cost and v Extremely friendly and honest. Works hard to accommodate your needs and wants. Willing to give you time and energy with finding the right cost and vehicle More

by lvbnmum3 Verified Customer Verified Customer

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Eric and heather are great, Newcastle dodge is the best place to go for the experience you need they will go above and beyond to give you all vehicle needs .I would recommend to Newcastle dodge is the best place to go for the experience you need they will go above and beyond to give you all vehicle needs .I would recommend to everyone and I do. Randy and Mike elwell are the best and they are great for the community they are involved in the towns around them. More

by joanneperkins Verified Customer Verified Customer

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