Mike Dobson | Page 3

Mike Dobson is the gold standard for a car salesperson. He listened to us, understood our interests and needs, and responded accordingly. I never felt pressured in any way. On the contrary, I felt respec He listened to us, understood our interests and needs, and responded accordingly. I never felt pressured in any way. On the contrary, I felt respected, and even cared about. He was personable in a genuine way, a too-rare genuine way in the car salesperson world, in my experience. Mike was patient as we transitioned from our interests in a new Rav-4 Plug-in Hybrid to a new Rav-4 Hybrid to a new Highlander Hybrid! This transition took nearly a week and multiple visits. We also visited competing Toyota dealerships. Mike stood alone in professionalism, style, and lack of pressuring us into a purchase. Even after our rather slow decision-making process Mike remained patient, personable, accommodating, answering all of our questions thoroughly and never evasively, and always willing to share his knowledge in helpful, but never pushy ways. All phone and text inquiries were answered in a timely fashion, even after hours or on the weekend. He was honest, giving us both positives and negatives of options. The irony is that once we settled on a Highlander Hybrid we started looking at used 4th generation ones and found one in Pittsburgh that was perfect for us. Our only regret was not buying through Mike, and we told him that, with genuine sadness. More

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Mike was very nice and took his time explaining everything. When walking in everyone was very pleasant. everything. When walking in everyone was very pleasant. More

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Was willing to be flexible and will to work with you to meet your price and budget meet your price and budget More

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The process at totota of kent met my expectations and the process was strait forward. process was strait forward. More

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I was referred to Toyota of Kent by my friends, and I worked with Mike D who was very kind, knowledgeable, and patient with me. My experience from our very first phone conversation to walking into the de worked with Mike D who was very kind, knowledgeable, and patient with me. My experience from our very first phone conversation to walking into the dealership was amazing. I was greeted the minute I walked in, and all the staff were very friendly! I explained to Mike what I wanted in a vehicle and he made it happen! I’m so grateful to him and I’m now the proud owner of a new 2026 Corolla Cross!!! Thank you so much Mike for everything!! If you are looking to purchase a new vehicle I would 100% recommend Toyota of Kent and once you’re there ask for Mike D! More

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Every one was very friendly and helpful. Mike Dobson was great in making sure I understood all the features and even sinked my phone to the car for me! Mike Dobson was great in making sure I understood all the features and even sinked my phone to the car for me! More

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Mike was extremely efficient and straightforward to work with. He was able to figure out what we needed until the word on it without trouble. He was very accessible. with. He was able to figure out what we needed until the word on it without trouble. He was very accessible. More

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Mike was a wonderful sales consultant and I would recommend him to anyone. I wish the best to him and his family. Thank you Mike recommend him to anyone. I wish the best to him and his family. Thank you Mike More

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Mike was Godsend! ! Got out of us a really bad situation. Got out with a new car, cheaper monthly payment and overall better predicament than when we started. Overall m ! Got out of us a really bad situation. Got out with a new car, cheaper monthly payment and overall better predicament than when we started. Overall my experience at Toyota was amazing. We were taking care of and would recommended this to friends and family!! Thank you again Mike! More

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Great dealership, sales representative was okay. Got mad once we thought about backing out of the deal and was very hostile towards us. Once his manager came in things calmed down and we settled to Got mad once we thought about backing out of the deal and was very hostile towards us. Once his manager came in things calmed down and we settled to agree on a price and got the deal to work! More

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