Mike Cohen | Page 2

After sales and care I left a stellar review for this dealership when I had a great sales experience. However the after sales experience has been probably the worst I’ve I left a stellar review for this dealership when I had a great sales experience. However the after sales experience has been probably the worst I’ve ever had. We purchased a road hazard warranty from this dealer and after two years picked up a nail in the shoulder of one of our tires. The warranty company stated that it is a road hazard coverage and not a where in tear coverage however, The road hazard caused the replacement of four tires to happen because of the weird difference in the tires all four tires still had very good tread life in them and could have probably gone another 25,000 miles. This warrantee is the biggest scam of any I have dealt with and was not sold to me in the fashion that it is being used. I highly suggest that when you are in finance you run from this coverage More

Print

They sell lemons They sold me a used Mercedes GL450 2011 last year and less then a month later My family and I went on vacation and halfway to Florida the suspension m They sold me a used Mercedes GL450 2011 last year and less then a month later My family and I went on vacation and halfway to Florida the suspension malfunction light came on. The air suspension stop working. Went to nearby repair shop. Said compression is bad. Vacation was over as fast as it starters. They say Criswell We’re Driven by you. It should say you have driven our lemons. If you want to buy Junk go to Criswell’s Chevy we will put you in one of our special lemons. More

Print

Practically perfect in every way. In every job that must be done there is an element of fun. First of all, I would like to make one thing quite clear. I never explain anything. Winds In every job that must be done there is an element of fun. First of all, I would like to make one thing quite clear. I never explain anything. Winds in the east, mist coming in. Like somethin’ is brewin’ and about to begin. Can’t put my finger on what lies in store, but I fear what’s to happen all happened before. Anything can happen if you let it. There's the whole world at your feet. Well, sir, they say that when you have nothing to say, all you can say is..." ". Of course, you can say it backwards, which is suoicodilaipxecitsiilacigarfrupus, but that's going a bit too far, don't you think? More

Print

Awesome car buy experience! I am a repeat customer for Mike Furman, that should say a lot. Mike is a no nonsense, straight shooter. I like that in a salesman. No pressure sale I am a repeat customer for Mike Furman, that should say a lot. Mike is a no nonsense, straight shooter. I like that in a salesman. No pressure sales tactics, no false promises, just open, honest discussions. He delivered what he said he would. On delivery, the associated paperwork was brief and painless (just the way I like it). More

Print

Unresponsive customer service My paperwork sat for weeks and forgotten. When inquired after seven weeks accurate information wad not entered and missing due to negligence of Thong My paperwork sat for weeks and forgotten. When inquired after seven weeks accurate information wad not entered and missing due to negligence of Thong Nguyen. More

Print

My experience at Criswell was very pleasant My wife and I were treated very well & everything was explained to us. A great company to buy from & I would defintely come back again. My wife and I were treated very well & everything was explained to us. A great company to buy from & I would defintely come back again. More

Print

Very smooth transaction with the payment I wanted. Worked with Kevin and Mario at Criswell. They were responsive to all my needs and questions. Overall it was an excellent experience and I will be sure Worked with Kevin and Mario at Criswell. They were responsive to all my needs and questions. Overall it was an excellent experience and I will be sure to purchase my next vehicle from Criswell. More

Print

Ease of buying experience I have now purchased 7 corvettes both used and new from Mr. Beckett. At least 4 of them were purchased by me over the phone and coming in later and d I have now purchased 7 corvettes both used and new from Mr. Beckett. At least 4 of them were purchased by me over the phone and coming in later and doing the paper work and picking the car up. Mr Beckett has always been straight forward and truthful about each of the cars with both good points and bad points. Mr. Beckett and the Criswell team have always been true to their word and have no regrets dealing with them, and i might ad that i'm positive that I will be dealing with them in the future and probably the same way over the phone. Mr. Beckett rating 100% Criswell Chevrolet rating 100% More

Print

Getting the deal done correctly After visiting 3 other dealers I visited Criswell and happend to get greeted by Kevin who I learned was the General Manager. He was extermely busy bu After visiting 3 other dealers I visited Criswell and happend to get greeted by Kevin who I learned was the General Manager. He was extermely busy but took the time to help my wife and I . He did not push us off to anotherv salesman. He saved us time, money and energy. We ended up with the deal we were "promised" by other dealers. This place was a well oiled machine from sales to finance to delivery More

Print

Amazing experience! I came in to go over my options as my two year lease was coming to an end. I had already been in contact with Mike a few times leading up to this rega I came in to go over my options as my two year lease was coming to an end. I had already been in contact with Mike a few times leading up to this regarding what I needed to do beforehand, paperwork to bring, etc. I always received prompt and thorough responses via email with him. I then came to the dealership with the idea that I would buy my leased vehicle as I figured that it was the best option financially. I spoke with both Russell and Scott, who were extremely kind and helpful in weighing my options. After writing everything down and working out the numbers with them, I decided that my best option was to start a new lease. They showed me vehicle options to find the best fit which turned out to be a 2017 Chevy Cruze. Scott spent time to show me the ins and outs of the vehicle's interior and systems. Mike then spent an extended amount of time on the phone with the bank working out the best rate for my financial situation, while Scott and Russell kept me informed throughout the process on exactly what was happening. The team was able to get my monthly rate down to what I could afford and put me into a vehicle that I love! I then did all paperwork with Steve who went over all of the details with me but was also fast and efficient. I had an amazing and painless experience working with Scott, Russell, Mike, and Steve and am very grateful for their work. They worked with me with understanding, patience, and a genuine care for what I wanted and needed. I have worked with Criswell before and will continue to do so for all of my future vehicle needs. Thank you!!!!! More

Print