Mike Barnett | Page 9

The sales staff and finance office were excellent very transparent would buy another vehicle from them. transparent would buy another vehicle from them. More

by bvassar Verified Customer Verified Customer

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Awful experience.I reached out via email about a Ford Awful experience. I reached out via email about a Ford Edge I was interested in. Madison Black responded and confirmed that they had the vehicle an Awful experience. I reached out via email about a Ford Edge I was interested in. Madison Black responded and confirmed that they had the vehicle and invited me to come in for a “VIP appointment, where we promise to deliver a world class experience designed to save you both time and money!” We talked throughout the day and I told her I would be in later that evening. She said that was great and told me to ask for her floor manager, Cody. I arrived and tried to find Cody…with no luck. After about 15 minutes of waiting, a lady told me that they actually didn’t have the car on the lot, because it sold last month (December). Cody never came out to greet me or to apologize for lying about having the car. The general manager was apparently very upset according to the lady who broke the news to me, but he also stayed in his office and never came out to speak with me. I confirmed the vehicle’s availability, made an appointment, and drove more than 20 miles. They had a complete disregard for my time. Another manager, Michael Barnett, reached out to me the following day asking me to rate my experience at the dealership. I responded to him and he never responded. Fortunately, the folks at Reynolds Ford took care of me and made for a really pleasant buying experience. 10/10 recommend Jeremy Cash at Reynolds Ford of OKC! More

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This is the second vehicle we have purchased from Metro Ford and John. They went above and beyond to meet our needs. We will definitely be buying again! Thanks so much for our beautiful vehicles! Ford and John. They went above and beyond to meet our needs. We will definitely be buying again! Thanks so much for our beautiful vehicles! More

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Absolutely great staff at Metro Ford fast friendly service and our salesman Johnny Mahsetky went about and beyond to make sure we were taken care of !!! service and our salesman Johnny Mahsetky went about and beyond to make sure we were taken care of !!! More

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Awesome experience with Metro. Not so wonderful with Mr Watson in finance he was rude and had a terrible attitude. Watson in finance he was rude and had a terrible attitude. More

by TFD104 Verified Customer Verified Customer

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Metro ford in okc sales some really cool trucks and they are nice when they are sailing something to you but after that they won’t help you at all if you have issues with those 100k trucks. I purchased a 8 are nice when they are sailing something to you but after that they won’t help you at all if you have issues with those 100k trucks. I purchased a 80k FTX truck last year and after driving it for a few months the aftermarket ground effects started flapping as I drove down the road. I have been to that dealership over a dozen times over the last 9 months taking pictures and given promises on it getting fixed and yet I’m still driving every day with a truck that I have to listen to the doors flapping as I drive down the road. The people are friendly but I feel they have no plans to ever help fix the issue. At this point I strongly recommend you purchase your vehicle from anyone but this dealership. I purchase lots of vehicles over the years and this seems to be the worst. More

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Best selection across ALL lines, and the service was next to none! They were polite, upfront, and most of all genuinely took the time to listen to me and help me select my DREAM car! Love LIVE live these guy to none! They were polite, upfront, and most of all genuinely took the time to listen to me and help me select my DREAM car! Love LIVE live these guys at Metro Ford of OKC! Highly recommend buying from them. More

by CCRELIA0 Verified Customer Verified Customer

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Great honest people to work with !!!! Took my vehicle in for routine maintenance and they had me done in no time. 1st visit to their service department and I will definitely continue to use them in the futu for routine maintenance and they had me done in no time. 1st visit to their service department and I will definitely continue to use them in the future More

by SPARRISH2813 Verified Customer Verified Customer

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Was very friendly and nice throughout the whole process, helping us with whatever we needed. Gave us time to think it through and get everything just the way we wanted it. helping us with whatever we needed. Gave us time to think it through and get everything just the way we wanted it. More

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Worst dealership I’ve ever dealt with. From the service department to the general managers. My brakes clearly needed servicing, and they wouldn’t even perform a diagnostic as they just kept saying my brake department to the general managers. My brakes clearly needed servicing, and they wouldn’t even perform a diagnostic as they just kept saying my brakes were fine. Try calling the general managers and they don’t even pick-up or return your call. They don’t put the customer first. They also claim to not know who the zone manager is, total circus they are running over there. Don’t recommend anyone to do business with them, EVER. More

by DissapointedCustomer Verified Customer Verified Customer

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