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Mike Baker
Mike Baker at Arlington Heights Buick GMC

Mike Baker | Page 13

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
356 Reviews
5.0

356 Reviews

Write a Review

356 Reviews of Mike Baker

July 17, 2022

Dealership Rating
Employee Rating

Impressed with the large selection of cars! Everyone was friendly. My son loved the donuts while we waited. More

by amfreiberg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eliot Pergricht , Tony Audino

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Jul 18, 2022

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Arlington Heights Buick GMC Team

July 07, 2022

Dealership Rating
Employee Rating

Fast friendly service; very professional, outgoing staff, ready when I drove my car in for the service appointment More

by Tcoop7276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

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Jul 08, 2022

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

July 02, 2022

Dealership Rating
Employee Rating

Great service overall and great help with a loaner being delivered even to our house! More

by sorsaburu
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

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Jul 05, 2022

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

June 23, 2022

Dealership Rating
Employee Rating

I had some repairs needed. Everything was completely explained to me. Everyone I dealt with was great. More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Samantha Edwards, Chris Parisi , Brian Poteracki

Print
Jun 23, 2022

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

May 27, 2022

Dealership Rating
Employee Rating

Brian P. was my service advisor, and as always, he and the rest of the service people provided top notch professional service. More

by Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

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May 28, 2022

Arlington Heights Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

May 23, 2022

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Employee Rating

Service was prompt and efficient. I really appreciated the e-mails reminding me that it had been a long time since my car was serviced. More

by allen.sered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
May 24, 2022

Arlington Heights Buick GMC responded

Allen, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Arlington Heights Buick GMC Team

May 18, 2022

Dealership Rating
Employee Rating

Very happy with the service performed on my car Chris was very helpful and got me back on the road More

by chelychelz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Samantha Edwards, Chris Parisi , Kristal Borges, Amy Petersen, Brian Poteracki, Marcelo lucena

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May 19, 2022

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Chris was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

May 13, 2022

Dealership Rating
Employee Rating

Mike and Brian are a pleasure to work with. They explain what needs to be done and what are my options. This is the fourth Buick I've owned, and I keep coming back because of the service. More

by s.litka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

Print
May 16, 2022

Arlington Heights Buick GMC responded

s.litka, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Mike's and Brian's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Buick GMC Team

May 10, 2022

Dealership Rating
Employee Rating

Took his time to help me find the perfect vehicle for me and my family. More

by Frida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Samantha Edwards, Chris Parisi , Tony Audino, Kristal Borges, Joel E. Gallardo, Julia Matta, Amy Petersen, Brian Poteracki

Print
May 11, 2022

Arlington Heights Buick GMC responded

Thank you for taking the time to write this 5-star review, Frida. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Buick GMC Team

April 29, 2022

Dealership Rating
Employee Rating

Awesome service department and dealership, the employees are wonderful and very helpful. Chris is a great service writer, he explained everything before the work was done and kept true to his word. Great More

by dawnjws1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Print
May 02, 2022

Arlington Heights Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Arlington Heights Buick GMC Team

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