Mike Alder
Mike Alder at Bill Jacobs BMW

Mike Alder | Page 4

General Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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5.0
92 Reviews
5.0

92 Reviews

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92 Reviews of Mike Alder

September 23, 2024

Dealership Rating
Employee Rating

Sales person (Stefan) and all related staff and management was well informed, easy to work with and responsive. They made the entire process easy and logical. More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi Dennis, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2024

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Employee Rating

I have been leasing cars from Bill Jacobs for me and my husband for the past 13 +years. I work with Husain sheikhani whose very knowledgeable nice easy to deal with I recommend him 100%. More

by della
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

Dealership Rating
Employee Rating

We had a great experience at Bill Jacobs BMW! We did our initial test drive with Giselle, she was so helpful and knowledgeable about all of the features the BMW X3. We then worked with Preston O' More

by KristieH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston O'Sadnick, Giselle Rico

Nov 14, 2024

Bill Jacobs BMW responded

Kristieh, we are so pleased you enjoyed your visit to Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

Dealership Rating
Employee Rating

My service advisor Brendan is top tier! Extremely knowledgeable and responsive. Always helpful with a positive attitude and a smile! More

by mistymelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2024

Dealership Rating
Employee Rating

Great dealer and great sales advisor ! Giovanna Montalvo is a true car enthusiast who helped guide me through a great experience. She has exceptional customer service, product knowledge, More

by augustus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIOVONNA MONTALVO

Nov 14, 2024

Bill Jacobs BMW responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 25, 2024

Dealership Rating
Employee Rating

As someone new to the US, I had a fantastic experience at Bill Jacobs BMW. Jonathan, Shaun, Kelly, April, and JJ went above and beyond to help me find a car I love. Their professionalism and dedication made More

by Jacobus.Berner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Patterson , Jonathan Mathew, April, Kelly, JJ

Jul 26, 2024

Bill Jacobs BMW responded

Hi Jacobus, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Thanks again for the recommendation, and have an amazing day!

July 25, 2024

Dealership Rating
Employee Rating

I had a wonderful experience working with Giovonna on the purchase of a new X7. Giovonna was knowledgeable, extremely responsive, and transparent on pricing - everything I look for in a salesperson. More

by Suessda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: GIOVONNA MONTALVO

Jul 26, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

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Employee Rating

The easiest buying process. Totally professional! Everyone at the dealership was happy to help and seemed to enjoy working together! More

by Alysen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Vargas, Khalil Guissé , Jonathan Mathew

Jul 20, 2024

Bill Jacobs BMW responded

Hi Alysen, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2024

Dealership Rating
Employee Rating

This is the fifth vehicle I have purchased from Bill Jacobs BMW Naperville and the experience keeps getting better and better. Kudos to Harry Gianos and his team for making the purchase a fast and smoot More

by kenuke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlenne Garcia, Khalil Guissé, Harry Giaos , Giselle Rico

Jun 22, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Dealership Rating
Employee Rating

First purchase from Bill Jacobs. Excellent experience, and Jose was very attentive and listened to what I wanted to do. No hesitation in recommending it to others More

by nickharling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Vargas

Jun 14, 2024

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about BMW Service Center! Thanks again for the recommendation, and have an amazing day!

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