Miguel Champagnie

Dealership is fine. Website is not user friendly. Tried to schedule a non service appointment on your website. Unable to do that. Left a message at the dealership for Website is not user friendly. Tried to schedule a non service appointment on your website. Unable to do that. Left a message at the dealership for the service manager David or Dave around 9-17 to call me about an appointment. No return phone call. Send a email thru “contact us” a few days later about scheduling a non service appointment (I have a major rattle in the passenger side door). To date no response. More

by LMKING529 Verified Customer Verified Customer

Report | Print

Great dealership, service was prompt and very good. Customer service is one of the best I’ve ever had for car dealerships Customer service is one of the best I’ve ever had for car dealerships More

by PAYTONBROWN54 Verified Customer Verified Customer

Report | Print

Value me as a customer. Understand that my time is valuable. They do good work and are helpful with suggestions and scheduling future work. Understand that my time is valuable. They do good work and are helpful with suggestions and scheduling future work. More

by MARTYATHW Verified Customer Verified Customer

Report | Print

Miguel was amazing. The dealership has really gotten their xxxx together with regard to timing. I was in and out in 2 hours which was fantastic. Previously, it took ALL The dealership has really gotten their xxxx together with regard to timing. I was in and out in 2 hours which was fantastic. Previously, it took ALL DAY, even for an oil change. My only complaint is: I had to buy and install a new battery on my 2021 car! I understand that, during Covid, some cars sat at the docks for months, impacting the batteries. If so, I was sold a car with a defective battery. That is a MAZDA problem. It should not be a LISA problem. At the minimum, Mazda should have done the installation for free. More

by DRLISAWOLF Verified Customer Verified Customer

Report | Print

It was easy to check in. Miguel let me know when my car was ready. Nice waiting area and close to other places like Starbucks. Had to wait 2.5 hours for standard service. Miguel let me know when my car was ready. Nice waiting area and close to other places like Starbucks. Had to wait 2.5 hours for standard service. More

by LISAKARBER Verified Customer Verified Customer

Report | Print

I brought my car in for a back window replacement recently. Miguel handled the communications with the glass company very well. Once the installer arrived, the job was completed very quickly. Miguel recently. Miguel handled the communications with the glass company very well. Once the installer arrived, the job was completed very quickly. Miguel kept me posted on the progress. More

by MUMFLESHOOD Verified Customer Verified Customer

Report | Print

Everyone is very courteous and professional. I love the fact that they send me a video showing the problems along with a simple and straightforward report on my vehicle. Culver City Mazda is the I love the fact that they send me a video showing the problems along with a simple and straightforward report on my vehicle. Culver City Mazda is the very best! More

by KIMKARISDAD Verified Customer Verified Customer

Report | Print

Excellent service as always! Thank you to the Culver City Mazda team for taking great care of my care and providing friendly, efficient, quality service. Thank you to the Culver City Mazda team for taking great care of my care and providing friendly, efficient, quality service. More

by lmathew Verified Customer Verified Customer

Report | Print

The service was fine but there seems to be an effort to upsell services to the customer. upsell services to the customer. More

by m Verified Customer Verified Customer

Report | Print

the services were very good in many aspects: drop off, greeting, staff at reception, pick up, Lyft ride, and service itself greeting, staff at reception, pick up, Lyft ride, and service itself More

by SW Verified Customer Verified Customer

Report | Print