Miguel Angel Hernandez | Page 5

Reached out to multiple dealers to do some recon and get the process started. None were as personable and happy to hear from me than the people at Bob Baker Subaru. Each individual I dealt with had the “it’ the process started. None were as personable and happy to hear from me than the people at Bob Baker Subaru. Each individual I dealt with had the “it’s nice to be nice” energy. Luis really took care of me to start the process, and seemed to keep it honest and straight forward with me. He frequently kept in touch, letting me know the ETA on the vehicle arrival from port and if the vehicle sold or not. Never seemed bothered to hear from me or to reach out, which was greatly appreciated. Terrence kindly showed me the ropes on the vehicle and kept in touch with me as well to let me know about the ETA of the vehicle and where I was at. Very personable and knew the car in and out, unfortunately the car we were looking at was in the process of being sold. Came in another day, but Terrence was off, so Miguel kindly took the reigns and showed me the car to test drive when I came in and was kind enough to answer all questions and provided extra insight on things I didn’t know, and also appreciated his personal touch on his thoughts as well. Finally, once I decided I would take the car.. Christy brought it home. It is definitely the hardest part of the process being in the finance office, with BIG numbers flying around and making final decisions. Christy had all the answers to all my questions, and explained them clearly and concisely, and even more if I asked. As complicated of a process as it can be with so many numbers and decision to make, she seemed to simplify it for you and provide soothing music in the background as well. Never rushed or pushed you. Only seemed to try to help make my decisions. She was very considerate of the decisions I had to make for myself and my situation, which every individual would appreciate. This is my second Subaru. I am a Subie fan and am glad to continue to be a part of the Subaru Family. And of course, happy and looking forward to receive service from Bob Baker Subaru. Thanks again and see you guys again soon! More

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Loved Miguel made everything super easy was not pushy very knowledgeable best car buying experience my first Subaru and will always buy from this dealership very knowledgeable best car buying experience my first Subaru and will always buy from this dealership More

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Miguel was extremely knowledgeable and made our car buying experience very smooth. We will be sure to recommend Miguel and Bob Baker Subaru to anyone. buying experience very smooth. We will be sure to recommend Miguel and Bob Baker Subaru to anyone. More

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Here's to new adventures in my new Subaru Forester Wilderness. Thank you to Miguel & Shannon for helping me on my journey! Wilderness. Thank you to Miguel & Shannon for helping me on my journey! More

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Everyone was amazing from my test drive with Manny, doing my paperwork with Sam who was so patient and kind as was Kristy who took care of the final financial paperwork. Highly recommend this dealershi doing my paperwork with Sam who was so patient and kind as was Kristy who took care of the final financial paperwork. Highly recommend this dealership! More

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Yuri was very much proactive and helpful while looking for the car I purchased along with the car my brother in law purchased. We were in contact with several other dealers but none were in constant conta for the car I purchased along with the car my brother in law purchased. We were in contact with several other dealers but none were in constant contact like Yuri who kept us updated on availability of our desired vehicles. More

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Great salesperson, Yuri was very knowledgeable about the Solterra and a great person overall. would buy again from Yuri. Solterra and a great person overall. would buy again from Yuri. More

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