Michelle Whidden | Page 8

From the moment I pulled into the Dealership I was greeted with kind warm faces. Everyone was very helpful. Ian Palmer did an excellent job explaining everything about my 2017 Mercedes Benz S550. I sa greeted with kind warm faces. Everyone was very helpful. Ian Palmer did an excellent job explaining everything about my 2017 Mercedes Benz S550. I sat down with the manager and we were able to come to terms on the price of the Mercedes and the Trade in Value of my 2023 Silverado 2500 HD. The overall experience was outstanding no hassle financing and I got a lifetime warranty on my entire drivetrain. To top it off they gave me not one but two free oil changes. I highly recommend Kia of Clermont and I will definitely be a returning customer when I’m in the market for either a new or used vehicle. More

by mweiss240 Verified Customer Verified Customer

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Issue was not fixed and no one answers the phone. Ive called and left messages and no one returns my call. Ive called and left messages and no one returns my call. More

by Daek86 Verified Customer Verified Customer

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The customer service was excellent and I like the video that was sent to me through text message that was sent to me through text message More

by nicki7701 Verified Customer Verified Customer

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I will start by saying the sales person Willie, was amazing! He couldn’t have done more for me when it came to purchasing my vehicle. The problems started after the involvement with him. Pushy/typical amazing! He couldn’t have done more for me when it came to purchasing my vehicle. The problems started after the involvement with him. Pushy/typical sales managers who act like they doing you a favor for your business. Following purchase, the vehicle and service lights and break lights. I took the vehicle back and had a 5 hour wait just to be told they don’t have the part and I needed to go back. On the next visit, the part had not arrived and after another long wait was informed it didn’t even need the work, so essentially I waited for them for nothing. Service person lied to both myself and my husband which we caught him in at least 3 lies and called him out on this. Safe to say I will not get another vehicle from this store. Following this, they delayed my tags and had to call on expiration, a week later received the tags and attended DMV to be told that Kia were still in the record and locked them out. Yet another visit to Kia who advised they needed signatures…. No communication regarding this and another pointless visit to the dealership. More

by NINAH225 Verified Customer Verified Customer

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Had an appointment, but still had to wait forever. Why do you need an appointment if they aren't going to honor it. Why do you need an appointment if they aren't going to honor it. More

by sjwinner2 Verified Customer Verified Customer

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The dealership itself is very nice and clean. The atmosphere was very welcoming and the people I dealt with were very nice. I had to ask for my wheel locks at vehicle delivery as they were on my The atmosphere was very welcoming and the people I dealt with were very nice. I had to ask for my wheel locks at vehicle delivery as they were on my lease but they were not delivered with the vehicle. I also don't like that I was made to get a protection plan. More

by HOWARD.SHAWN Verified Customer Verified Customer

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The work done on vehicle was excellent. No issues. Took way too long for it though. My issue is we expected to be there an hour and a half based on what was advised. Well we were there for No issues. Took way too long for it though. My issue is we expected to be there an hour and a half based on what was advised. Well we were there for over 3 hours. Never has taken that long in the past for oil change and tire rotation. More

by Shawn Verified Customer Verified Customer

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Excellent service! !! I live in Pennsylvania and I received my car withins two weeks. Thank you! !! I live in Pennsylvania and I received my car withins two weeks. Thank you! More

by Evelyn Martinez Verified Customer Verified Customer

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Grecia is the best help me evry way possible to make the purchase smoth. Eveyone were professional and friendly purchase smoth. Eveyone were professional and friendly More

by michaellahyppolite Verified Customer Verified Customer

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Michael was great to work with! Would highly recommend him to anyone wanting to buy a car. Would highly recommend him to anyone wanting to buy a car. More

by Chelsea Wegener Gillman Verified Customer Verified Customer

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