Very prompt and professional.
Thank you for making my car buying a good experience for all
Thank you for making my car buying a good experience for all
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by cmccullough58
Verified Customer
Verified Customer
Other Employees Tagged:
Daina and Brittany
Sep 29, 2026 -
Westshore Mazda responded
We’re glad your purchase of the used Mazda CX-90 felt efficient and thoughtful. Knowing you found our process smooth and our assistance attentive means a lot to us.
Hector Sierra did a good job helping me to get a new car
leased here
leased here
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by mollylynchwriting
Verified Customer
Verified Customer
Sep 28, 2026 -
Westshore Mazda responded
We’re glad we could help you lease your new Mazda3. Hearing that our leasing support met your needs is rewarding.
My salesman was incredible to work with.
Why i worked with him to make a sale. He did incredible not overwhelming me but ralking to me and helping me make a$sale possible.
Why i worked with him to make a sale. He did incredible not overwhelming me but ralking to me and helping me make a$sale possible.
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by JACPAYTON1632
Verified Customer
Verified Customer
Sep 27, 2026 -
Westshore Mazda responded
Knowing that our sales associate’s supportive approach made buying your new CX-5 feel natural and without pressure is truly gratifying. Your kind words and five-star rating mean a great deal to us.
Friendly staff.
Extremely accommodating and willing to provide assistance and answer questions. Was able to schedule service for my car very quickly with no hassle.
Extremely accommodating and willing to provide assistance and answer questions. Was able to schedule service for my car very quickly with no hassle.
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by ikhandyfitness
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2026 -
Westshore Mazda responded
Knowing that our staff made scheduling your Audi A6 service quick and hassle-free means a lot to our service department. We appreciate you highlighting our team’s willingness to answer questions and assist.
I had a very pleasant experience and tge employees were
all very nice to work with.
all very nice to work with.
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by JACPAYTON1632
Verified Customer
Verified Customer
Sep 25, 2026 -
Westshore Mazda responded
We're delighted your new Mazda CX-5 purchase was so enjoyable and that our team made you feel welcome. We appreciate your kind words and five-star rating.
I would give the service center employees 5 stars.
They have always been great to work with! The only reason I am giving the service center itself 4 stars is that whatever fragrance they are using is
They have always been great to work with! The only reason I am giving the service center itself 4 stars is that whatever fragrance they are using is WAY TOO STRONG and smells like a bad men's cologne. It made me feel very nauseous and gave me a splitting headache! It was extremely unpleasant!
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by jen42
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2026 -
Westshore Mazda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
I came for my complimentary oil changed.
The guy that to care of my SUV was very professional . I am satisfied costumer here.
Good service!
The guy that to care of my SUV was very professional . I am satisfied costumer here.
Good service!
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by oping6864
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2026 -
Westshore Mazda responded
We’re glad your complimentary oil change for your Mazda CX-5 went smoothly and was handled with professionalism. Hearing that you were satisfied with our service means a great deal to our service team.
Amazing experience, I would definitely purchase from
again in the future and super friendly. Thank you!
again in the future and super friendly. Thank you!
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by dylangfen
Verified Customer
Verified Customer
Sep 15, 2026 -
Westshore Mazda responded
We’re thrilled your purchase of the new CX-50 was such a positive experience. Hearing that our team made you feel welcome means a lot to us.
I purchased my 2023 BMW X3 here back in April with 38,000
miles on it. The very day after I drove it off the lot, I noticed a noise every time I came to a stop. I reached out to my sales rep, who told me to
miles on it. The very day after I drove it off the lot, I noticed a noise every time I came to a stop. I reached out to my sales rep, who told me to bring it in so they could take a look. At the time of sale, I was assured the brake pads were well within the legal threshold.
Fast forward four months and just 2,800 miles later—I only have 40,800 miles on the car because I work very close to home—and I am already having to replace the front brake pads today. There is no way brake pads wear out after just 2,800 miles of light driving; they clearly sold me a vehicle with worn-out brakes despite their promises. To make matters worse, when I texted the sales representative about this issue, I received zero response.
This level of customer service and lack of transparency is completely unacceptable. Please double-check every detail and have an independent inspection done before buying from this dealership.
Given the lack of response from my salesperson, I am publicly requesting that dealership management reach out to me directly to address this issue and make things right.
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by Fosterwilliam158
Other Employees Tagged:
Gabriel
Sep 04, 2026 -
Westshore Mazda responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Great car buying experience.
It only took five hours, better than most other dealers here
It only took five hours, better than most other dealers here
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by onatofunmi8
Verified Customer
Verified Customer
Aug 31, 2026 -
Westshore Mazda responded
Our team is pleased we could process the purchase of your new Mazda3 in under five hours. Hearing that the process was quicker than at other dealerships means a lot to us.