Michele Petro | Page 7

The dealership offered a teacher discount that significantly helped with the purchase of the vehicle. significantly helped with the purchase of the vehicle. More

by amc Verified Customer Verified Customer

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I had an amazing experience at the dealership in Annapolis! Everyone was kind and encouraging for my first purchase! Michele was amazing!!! I couldn’t thank her enough!!! Annapolis! Everyone was kind and encouraging for my first purchase! Michele was amazing!!! I couldn’t thank her enough!!! More

by samantharcurtin Verified Customer Verified Customer

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Purchasing process poor- the salesperson changed at the last minute - 3 days before we were to pick up the car, price changed, car inadequately prepped ( things like plastic still on console, seat covers n last minute - 3 days before we were to pick up the car, price changed, car inadequately prepped ( things like plastic still on console, seat covers not properly installed and came off on first drive home , took racks left in parts and not accessible by the salesperson. etc) . We had to wait a very long time to pay for the car with the business person , got way too much pressure to buy all the dealer add on plans and almost no time spent on going over the car before we left- even though not our first Subaru, it had features not present on our other Subaru and we had no idea how to get the car added to our my Subaru app or starlink features set up. When we purchased our first Subaru the salesperson went over every feature of the vehicle- The dealership appeared too busy to accommodate the clients that were there and seemed to favor walk ins over someone who had already purchased a car and were trying to get it delivered. More

by gwpiper Verified Customer Verified Customer

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The entire experience was great from start to finish. I love the car I purchased and could not be happier with the service I received! I love the car I purchased and could not be happier with the service I received! More

by kcharlotte1904 Verified Customer Verified Customer

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Great all around person. Very insightful and care. Lovely lady. She is still helping me with question I had. Very insightful and care. Lovely lady. She is still helping me with question I had. More

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Michele was a pleasure to work with. The whole process was seamless. A no pressure experience. The whole process was seamless. A no pressure experience. More

by hamfam4 Verified Customer Verified Customer

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The entire staff was friendly, energetic, and knowledgeable. We felt welcome from the start. This is my first Subaru, but it won't be my last. knowledgeable. We felt welcome from the start. This is my first Subaru, but it won't be my last. More

by dah1066 Verified Customer Verified Customer

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Annapolis Subaru didn’t hound me and let me do what I needed to do to purchase a car for my son. I HATE when salespeople hover and follow you everywhere to make small talk. Just leave me alone and if I n needed to do to purchase a car for my son. I HATE when salespeople hover and follow you everywhere to make small talk. Just leave me alone and if I need something, I’ll come to you, I promise. Michele and the Subaru team didn’t do any of that!!! So, thank you very very much. It’s usually a long day buying a car, this wasn’t bad at all. Again, thank you. We will definitely be back in the future. More

by rbwb760 Verified Customer Verified Customer

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I had been looking at the Crosstrek and was referred to Michele my coworker who has a very nice Outback. I test drove the Crosstrek and the Outback and decided the Outback was the way to go. Very roomy and Michele my coworker who has a very nice Outback. I test drove the Crosstrek and the Outback and decided the Outback was the way to go. Very roomy and comfortable, lots of “goodies.” Michele was great-very friendly, not a high-pressure salesperson. She explained all of the details very well. Marissa was excellent with the financing part. Overall, it was a great car buying experience at Annapolis Subaru! More

by julsho624 Verified Customer Verified Customer

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The customer service was exceptional. The car buying process from beginning to end was quick, stress free, and fun! The car buying process from beginning to end was quick, stress free, and fun! More

by mmsbishop2 Verified Customer Verified Customer

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