Michele Allen
Michele Allen at Brown-Daub Kia
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Michele Allen

Service Administrator

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.7
116 Reviews
4.7

116 Reviews

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116 Reviews of Michele Allen

September 25, 2024

Dealership Rating
Employee Rating

From scheduling to service dept, everything went smoothly. from drop off to getting my car back was about 45 minutes, plus it was washed. Thanks. More

by BORRFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

September 24, 2024

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Best dealership all around. Buying my car was seamless and Gabrielle went out of her way to ensure I had the best deal. When I needed to get my vehicle serviced, Michelle went More

by morganmpatel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 24, 2024

Brown-Daub Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

September 20, 2024

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Courteous, friendly very helpful and explained things in complete detail. Work took a little longer then expected but you will have this all in all a great job done More

by BRIGHTEYES28
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Sorrentino, Edward Fritts

Sep 20, 2024

Brown-Daub Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 19, 2024

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You guys are the best ever You really are nice people the in town and the best service ❤️ More

by EFRAINMARTINEZMUSTANG89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Brown-Daub Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2024

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Dealer went above and beyond to work around my schedule. Oil change was quick and inexpensive. Everyone was friendly and professional. More

by john.yanno
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 14, 2024

Brown-Daub Kia responded

Thank you for the kind words for our service department, John! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 13, 2024

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I have never had any issues with any service that has been required at this dealership. More

by reelfatguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Sep 13, 2024

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 13, 2024

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Employee Rating

As I’m a regular customer and August 28th was the second time I’ve came in for my appointment early 7:20am and it was only 1 car ahead of me. Why is 5 people that came AFTER me leaving before me. The advis More

by Natalia J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 19, 2024

Brown-Daub Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Steve Parr General Manager/Vice President 610.829.3009

September 11, 2024

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Great service even if it took few extra trips to the dealership for service but overall the issue with the car was finally resolved . The only thing I felt was not being able to have a loaner vehicle wh More

by thabib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Sep 11, 2024

Brown-Daub Kia responded

Thank you for your very kind review. Michele and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

September 10, 2024

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Employee Rating

Always reliable. Never try to sell me something I don't need. Friendly staff. Clean and pleasant environment. More

by Bigrik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Sep 10, 2024

Brown-Daub Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 28, 2024

Dealership Rating
Employee Rating

They did a great job replacing the poorly designed origional style steering coupler. Perfect job. More

by robertsyates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts

Aug 28, 2024

Brown-Daub Kia responded

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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