Michal Niezbecki | Page 5

Like most people in their 60's I have bought many cars both new and preowned. I recently traded in my 2007 CLS 550 for a 2009 Diamond White CLS 550. I now can honestly say that I have never met a sales pe both new and preowned. I recently traded in my 2007 CLS 550 for a 2009 Diamond White CLS 550. I now can honestly say that I have never met a sales person like Dennis Campbell who so responsive to every one of my needs. In general, a preowned car may exhibit some flaws compared to a new car. When I pointed out a couple things that required attention, Dennis made sure each one was addressed and completed to surpass my satisfaction. My 2009 CLS 550 is as good as new. While the work was being performed, I received emails almost everyday addressing the progress along with several phone calls. Before I retired, I spent most of my career in Customer Service Senior Management. It was the few people like Dennis that made me look good and hold that position until I retired. It was over three weeks after I pick up our car that I received a follow up email from Dennis asking if I required any further assistance. It is rare to find people like Dennis!!! I would also like to thank Preowned Sales Manager Michal Niezbecki for his professionalism in making my wife and I feel at ease at closing the deal that included the great trade in offer for the 2007 CLS 550. If a buyer is going to finance a car they will not meet a better Business Manager than Marc Israel. Marc found a below market interest rate for us and was terrific in helping us throughout the entire process. More

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I saw an ad on Crown's website for a 2008 Lexus RX350 loaded with extras. After taking it for a test drive with Paul Livernois, the tires proved to be cupped and made a horrible noise. I was assured I loaded with extras. After taking it for a test drive with Paul Livernois, the tires proved to be cupped and made a horrible noise. I was assured I would receive new tires and if there was a problem it would be taken care of. A price was finally agreed upon and I picked up the car a few days later. While Mr Nezbecki requested that I leave my 2001 Lexus because he was going to wholesale it, I note that it was not wholesaled but is currently on the lot. All in all, everyone on the staff went out of their way to accommodate me and I am happy with the new car. More

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Can't say enough about the staff at Crown Euro. Everyone I met is professional, friendly, outgoing & enthusiastic. When you are finished purchasing your vehicle you have made many new friends. I was treated I met is professional, friendly, outgoing & enthusiastic. When you are finished purchasing your vehicle you have made many new friends. I was treated like ROYALTY!! ALL of my expectations were completely blown out of the water. Each person who helped me from Joe Lamphier - Vice President Sales and Marketing to Megan at the on sight Enterprise rental car counter and everyone in between (Michal Niezbecki - Pre Owned Sales Manager, Matt Taneja - Sales/Lease Consultant, Wendy Weingart - Customer Service and Marc Israel - Business Manager) was dedicated to making my experience extraordinary....like no other I've had in the past. I highly recommend Crown Euro and wouldn't think of going anywhere else!! More

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