Michaela McCann | Page 8

Steady erosion of the small town feel from when it was Dave Holt Ford. "Corporateitis" seems to have set in. I am a long time customer and have had two Ford vans serviced there for years. Kevin has bee Dave Holt Ford. "Corporateitis" seems to have set in. I am a long time customer and have had two Ford vans serviced there for years. Kevin has been my main go-to mechanic and I trust him completely. Two recent experiences are examples of my fading loyalty. First was when the diesel fuel tank ruptured (1999 victum of underbody rust) and I was told I had to wait two weeks for an appointment even though I was steadily leaking fuel. I ended up ordering a replacement tank directly and having a nearby auto clinic install it and had the problem repaired days before the first "open appointment." Most recently, the van was having difficulty starting in colder weather although not true MN winter cold. Again, the local shop was quick to take a look and discovered one of the two batteries "needed replacement" as the cold cranking amps tested at 539, well under its 850 rating. These batteries were installed by Hudson on 8/5/2020 and well within warranty. Hudson tested the battery and based solely on the voltage (no CCA was checked) decided the battery was "good" and did not need replacing. I suppose I was going to have to wait until I was in the boonies and the van wouldn't start and AAA had to be called and then wait for an appointment at Hudson. Like I provided in a direct feedback to Hudson, this will cost them more money than me in the long run. More

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Always a pleasant experience at Hudson Ford! Thank you to Michaela and her exceptionally positive attitude and customer service. I will be back as needed. Thanks again. Michaela and her exceptionally positive attitude and customer service. I will be back as needed. Thanks again. More

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Went for routine oil change/ tire rotation. Great waiting room. Great service in a timely fashion. Love Hudson Ford. Will definitely use them again. They are the best dealership around. room. Great service in a timely fashion. Love Hudson Ford. Will definitely use them again. They are the best dealership around. More

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Hudson Ford service didn’t an excellent job servicing my vehicle for the first time! The staff is very friendly, prompt, and thorough!! I will definitely bring my Escape back there! Thank you! vehicle for the first time! The staff is very friendly, prompt, and thorough!! I will definitely bring my Escape back there! Thank you! More

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I just purchased my 2nd car from Brandon R. Brandon and Hudson Ford always go above and beyond! Thank you for a great experience. C Hudson Ford always go above and beyond! Thank you for a great experience. C More

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Been getting my Ford F-150 serviced at Hudson Ford for 6 years now and I am never disappointed. Always a Awesome Experience at Hudson Ford very Professional and Knowledgeable group of people to Deal with an years now and I am never disappointed. Always a Awesome Experience at Hudson Ford very Professional and Knowledgeable group of people to Deal with and the Service Prices are very competitive with any Service Garage out there. So if you need your Vehicle worked on I Strongly Recommend Hudson Ford Service Department 👍 More

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Only 3 stars today. I’m a regular customer when I need service. Oil change. Did t have a coupon this visit. Asked how much The Works cost, told $54.99. Said I’d just get the basic oil change, Total with t service. Oil change. Did t have a coupon this visit. Asked how much The Works cost, told $54.99. Said I’d just get the basic oil change, Total with tax was $55. Why then wouldn’t The Works be offered since they were basically the same price? More

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Michaela, is Excellent she knows your prices she knows what I need and what service and when they need what needs to be performed on my car. In most cases she knows this information from memory. Very plea what I need and what service and when they need what needs to be performed on my car. In most cases she knows this information from memory. Very pleasant to deal with and an asset to your Your dealership PS THIS RATER IS POORLY DESIGNED More

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Very friendly greeting at quick lane was in and out without an appt , came back later with another vehicle same service will be back again without an appt , came back later with another vehicle same service will be back again More

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They told me it would be and 1.5 hrs and and ended up being 3 plus for an oil change. When I dropped the car off they told me 1.5 hrs. being 3 plus for an oil change. When I dropped the car off they told me 1.5 hrs. More

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