Michael Warnock | Page 73

Confident I just purchased a 2016 Outback 2.5i Limited from Sam Spencer. I was amazed at the efficiency and professionalism I received during the whole transac I just purchased a 2016 Outback 2.5i Limited from Sam Spencer. I was amazed at the efficiency and professionalism I received during the whole transaction of the purchase. Sam was extremely honest and took the time to understand my needs during the purchase. He explained every aspect of my transaction and responded to my calls & questions in a timely manner. He is totally respectful and made me feel confident during my purchase and for any future issue or concerns that may arise. I will definitely recommend him to anyone interested in getting a Suburu whether finance or leasing. In addition I would like to say that the finance manager Mike was very helpful. He showed me everything that was purchased & explained each charge to me in a consumer friendly way, I did not feel pressured and was able to understand the contract in each area. I was so pleased and confident about the way he took his time to explain all of my options in the purchase. I also bought an amazing warranty with GAP & Tire protection. So now I feel totally secure with my purchase, because I plan to keep the car for a long time and wanted the extra security. Upon the delivery of the I was shown how to use many features of the Outback by Nicole Sciamerlli. She took her time and had patience to make sure when I left the dealership I can ride away with comfort and considering the temperature hit the high 90's, Ms. Nicole still remained eager to show me exactly what I needed to know. She gave me her business card and said if there is anything I need to know she can be reached without delay. She advised me that I will be returning to pick up my plates and to schedule a "Love-Encore" visit to further explain any questions and how to truly interact with the car. So in conclusion, considering I went on my own and not with my family as I have always did in my past auto purchases, I left the dealership happy, enthusiastic to return but most of all confident with the purchase I made. World Suburu was excellent and I cannot wait to go back. They "ROCK". Great job everyone, you made me very happy.. More

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Overall Good Experience Out of all the dealerships I visited, World Subaru provided the best experience. However, my sales person needs to work on his customer service skil Out of all the dealerships I visited, World Subaru provided the best experience. However, my sales person needs to work on his customer service skills. He was a bit inpatient with me and if I do decide to go back, I'll probably ask to work with someone else. My experience dealing with the finance department was very good though. More

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Great car buying experience All the folks at world Subaru were great. My sales person was Sam Spencer who made what could have been a stressful experience an enjoyable one. I wo All the folks at world Subaru were great. My sales person was Sam Spencer who made what could have been a stressful experience an enjoyable one. I would definitely buy a car from world Subaru again. Ask for Sam Spencer, he's the man. Great group all around!!! More

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Refreshing Buying Experience After doing my research on line, I traveled to World Subaru in Tinton Falls to see 2 cars that peaked my interest. Ahead of my trip, there was a stea After doing my research on line, I traveled to World Subaru in Tinton Falls to see 2 cars that peaked my interest. Ahead of my trip, there was a steady stream of email communications telling me who to see, where to go and that they were looking forward to seeing me. When I arrived, I met with the sales person (Girsh Berman) and told him what I wanted to see and away we went. The sales process was very hassle free and I didn't fell pressured - even when I was deciding on whether to buy or keep looking... no pressure. I ended up buying a non-Subaru from World Subaru - but they took care of everything and told me I could bring the car there for service or to the Volkswagen dealership in Neptune that is part of the dealership family. In the end, I believe I got a fair price for the vehicle I bought and got a very good price for my trade in. All in All - I am very happy with the experience and would recommend World Subaru going forward. More

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Effective, Efficient, and Pleasant Experience A well organized dealership, with some really great people. At World Subaru, we dealt with a Sales Representative who understood our needs, placed us A well organized dealership, with some really great people. At World Subaru, we dealt with a Sales Representative who understood our needs, placed us in 2 possible cars, provided excellent summaries for each car, and helped with our decision-making. Without a doubt, he knew the capabilities of potential candidate cars and provided in-depth information on each which was targeted to our requirements. All of our questions were treated with respect, and his answers were "on the mark". We completed the deal on our third visit to the dealership, having done our best to understand the very excellent product material provided during the first visit. Although we had done the normal research on possible solutions for our needs, we started our search process with an open mind. We believe that our decision was driven by the product capabilities of the Outback, its outstanding safety features, and the ability of the Sales Representative to understand fully our objectives. More

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My experience was amazing! Rich was great and helped me so m Rich was so professional and very knowledgeable! I will never go anywhere else for a car but here. The entire process took 45 minutes and it was incre Rich was so professional and very knowledgeable! I will never go anywhere else for a car but here. The entire process took 45 minutes and it was incredibly. More

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Amazing This is the greatest dealer I have been to. Micheal was a huge help. Was honest and very straight up. He stayed later then their closing time at 8 and This is the greatest dealer I have been to. Micheal was a huge help. Was honest and very straight up. He stayed later then their closing time at 8 and was so helpful. Best dealer I have ever dealt with. Very happy that I purchased my 2012 Mustang GT from him. Great guy and staff. A+++++ More

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Great Experience We had a wonderful experience at World Subaru. Dan Greco was very knowledgeable and was very patient with us. We had a specific budget for buying a c We had a wonderful experience at World Subaru. Dan Greco was very knowledgeable and was very patient with us. We had a specific budget for buying a car, and Dan helped us to get a good deal and was never pushy. Highly recommended! More

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Easy pleasant experience!!! We came in to World Subaru to get a car for my Mom. Michael Marquand was very knowledgeable, was ver patient with us while we were deciding between Im We came in to World Subaru to get a car for my Mom. Michael Marquand was very knowledgeable, was ver patient with us while we were deciding between Impreza and Crosstrek, which took a while with 2 test drives. When it came to price, Michael was very reasonable right from the start, did not try to take advantage of us in any way, was able to meet our few requests and we were able to close a deal on a Great Impreza 5 door that my Mom is super happy with. Then Michael Warnock in Finance went over all the options and scenarios, patiently provided all the figures we requested to make sure we chose the best deal. Both gentlemen stayed late at work to get all the paperwork done. Dmitry More

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Pleasing the customer without the pain and BS Found 2 cars to test drive based on the information and research from the World Subaru website. Detailed records on the service performed based on the Found 2 cars to test drive based on the information and research from the World Subaru website. Detailed records on the service performed based on their initial inspection and comparison pricing sampled from the area competition. Rich Riccitelli let me take the vehicle I chose for a few hours to test drive and show my spouse. After the purchase discovered the vehicle had a drivability issue and was not detailed to our taste. Rich had the vehicle detailed again and Nancy Miller resolved the braking problem graciously. I will be giving this dealership my future business and look forward to bringing our car there for service under their VIP program. Refreshing to visit a dealership with long-time employees and realize their human capital is the greatest asset. More

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