Michael Tufano | Page 7

Chapman Ford is the best! I dealt with Mike, not Jerry or Kyle this visit and he was great. I was very lucky that my battery died in my garage, not on the road. AAA got my I dealt with Mike, not Jerry or Kyle this visit and he was great. I was very lucky that my battery died in my garage, not on the road. AAA got my car going for me and I dropped it off with Mike. It turned out that I had replaced the battery last May so it was under warranty so there was no charge for a new battery. Mike was very thorough and helpful. This is why I go back to a Ford dealer to take care of my car. Thank you. More

by anncopenhafer Verified Customer Verified Customer

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All wearing masks, courteous and helpful. Did the work on time and in a professional manner. Will recommend this business to anyone whose vehicle needs service. time and in a professional manner. Will recommend this business to anyone whose vehicle needs service. More

by dtpenny Verified Customer Verified Customer

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I was able to get emergency service quickly and efficiently The fixed my car and clearly explained what they did. They thoroughly followed the special protocol making me feel safe. efficiently The fixed my car and clearly explained what they did. They thoroughly followed the special protocol making me feel safe. More

by greinercars Verified Customer Verified Customer

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Fantastic as always. Everyone that works in the service department is always there to help. Very happy with how my car is running now. Thanks department is always there to help. Very happy with how my car is running now. Thanks More

by chutnich Verified Customer Verified Customer

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Even though this COVID-19 the service was fast and efficient. They have a great staff. I was given a car to get back and forth, which I was grateful for. efficient. They have a great staff. I was given a car to get back and forth, which I was grateful for. More

by kimpat1 Verified Customer Verified Customer

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Dealership was set up well for precautionary issues due to the virus. Having drop off only made me feel safe plus the usual good service to the virus. Having drop off only made me feel safe plus the usual good service More

by richkita1119 Verified Customer Verified Customer

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Mike was amazing from start to finish. Now the price could have been better, but they helped as best as they could with the essential worker discount. Check in and check out done online everything went could have been better, but they helped as best as they could with the essential worker discount. Check in and check out done online everything went smooth. They sent me a video if what was wrong that was cool. More

by sfuchs734 Verified Customer Verified Customer

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Everyone was great even under the current condition and had my car done with in the time given. Hope everyone is well and thank you had my car done with in the time given. Hope everyone is well and thank you More

by pkilheffer Verified Customer Verified Customer

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Good experience Good work on the car and timely return. Easy to communicate with and efficient. It was also reasonably priced and worked well the insurance company. Good work on the car and timely return. Easy to communicate with and efficient. It was also reasonably priced and worked well the insurance company.. More

by cloula1993 Verified Customer Verified Customer

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I was told by the office person that I was was going to be using there shuttle service and when I got to my appointment the gentlemen told me that they were not running that that day so I had to make othe be using there shuttle service and when I got to my appointment the gentlemen told me that they were not running that that day so I had to make other arrangements after I was dropped off then and had to wait for them to come get me More

by LARSMILE05 Verified Customer Verified Customer

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