DENY DENY DENY!
!!!!!!!
NEGATIVE STARS: BUYER BEWARE! DO NOT PURCHASE ANYTHING FROM THESE CROOKS!!!
It's been 59 days since purchasing my 2024 Mazda CX-50 Cer
!!!!!!!
NEGATIVE STARS: BUYER BEWARE! DO NOT PURCHASE ANYTHING FROM THESE CROOKS!!!
It's been 59 days since purchasing my 2024 Mazda CX-50 Certified Pre-Owned from Lester Glenn in Toms River, NJ, I'm dealing with phone connection problems and noise disturbances, since the date of purchase. It was brushed under the rug by, salesmen Haad and Will....GM Chiam...Service manager Anthony, and the horrific woman in service Kathy. My phone works perfectly in my Mercedes, Kia, and Hyundai, yet Mazda blames MY PHONE instead of properly investigating the vehicle!
The Mazda corporate representatives have been extremely condescending, and my experience with both Lester Glenn and Mazda corporate has been absolutely disgraceful. I am being dismissed, disrespected, and left fighting for answers after spending thousands of dollars.
WHERE IS THE ACCOUNTABILITY? I'm getting excuses instead of honest answers and real solutions. This experience has seriously damaged my trust in Mazda.
Do you really want to spend your hard-earned money with a company when you you cannot trust how it handles your complaints? I certainly wouldn't recommend Mazda based on my experience.
BUYER BEWARE! DO YOUR HOMEWORK BEFORE BUYING A MAZDA. CONSUMERS DESERVE HONESTY, RESPECT, AND ACCOUNTABILITY — NOT CONDESCENSION AND FINGER-POINTING!
*** DO NOT BUY ANYTHING FROM LESTER "BLAME THE CUSTOMER" GLENN, FROM ANY OF THEIR DEALERSHIPS, THEY HAVE A HORRIFIC REPUTATION****
*** DO NOT BUY A MAZDA**********
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by smokeyjoejuly
Service Price Transparency
i bought a toyota rav4 (used) from this dealership as my
second car and i could not be happier. i received amazing service, an amazing price, and the car and dealership cleanliness was on top. come here if
second car and i could not be happier. i received amazing service, an amazing price, and the car and dealership cleanliness was on top. come here if you want to go somewhere where dealers know what they’re doing!
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by abby gomula
Oct 14, 2026 -
Lester Glenn Mazda responded
Hi Abby,
Congratulations on your pre-owned Toyota RAV4! We’re so happy you received amazing service and a great price, and that both your car and our dealership impressed you with their cleanliness. Thank you for recommending Lester Glenn Mazda to anyone looking for a team that knows what they’re doing. Enjoy your RAV4!
Thank you for choosing Lester Glenn Mazda on Route 37 East in Toms River!
Happy Driving,
The Lester Glenn Mazda Team
Everyone here treated us with respect and took the time
to ensure that we were happy with car we were purchasing. The attention to detail is unmatched and I would highly recommend Lester Glenn Mazda.
to ensure that we were happy with car we were purchasing. The attention to detail is unmatched and I would highly recommend Lester Glenn Mazda.
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by mrose78
Sep 17, 2026 -
Lester Glenn Mazda responded
Hi mrose78,
Thanks for sharing your experience! We’re so glad our Lester Glenn Mazda team took the time to make sure you felt respected, comfortable, and confident in your purchase. Attention to detail and making sure our customers are truly happy with their vehicle are priorities for us, so your kind words mean a lot.
Thank you for recommending Lester Glenn Mazda in Toms River and for choosing our team for your new vehicle. We look forward to serving you again in the future!
Happy Driving,
The Lester Glenn Mazda Team
Everyone at the dealership was very nice and welcoming.
Was able to feel no pressure when purchasing a new car with them and they made sure we left happy.
Was able to feel no pressure when purchasing a new car with them and they made sure we left happy.
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by Charrison7445
Sep 10, 2026 -
Lester Glenn Mazda responded
Hi Charrison7445,
Thanks for sharing your experience! We’re so glad our team made you feel welcomed and comfortable throughout the process. A no-pressure experience is exactly what we aim for, and we’re happy we could help you find the right vehicle and send you home happy. Congratulations on your new car!
Happy Driving,
The Lester Glenn Mazda Team
Mike Shimak provided friendly, attentive customer service
from start to finish. He was transparent with me throughout the entire car‑buying process, clearly explaining every step and making sure I felt comfo
from start to finish. He was transparent with me throughout the entire car‑buying process, clearly explaining every step and making sure I felt comfortable and informed. I appreciated how patient and honest he was — it made the experience smooth and stress‑free.
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by bri
Sep 08, 2026 -
Lester Glenn Mazda responded
Hi Bri,
Thank you for such a thoughtful review! We’re thrilled to hear Mike provided friendly, attentive, and transparent service from start to finish. Making sure our customers feel informed, comfortable, and never pressured is so important to us, and we’re glad Mike delivered that kind of experience. We’ll be sure to share your kind words with him!
Happy Driving,
The Lester Glenn Mazda Team
The dealer was fabulous.
Mike is wonderful to deal with and very patient. We will be back again for our second car.
Mike is wonderful to deal with and very patient. We will be back again for our second car.
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by joseph1956
Aug 17, 2026 -
Lester Glenn Mazda responded
Hi joseph1956,
Thanks for sharing such a wonderful review! We’re so glad to hear you had a fabulous experience and that Mike was patient and wonderful to work with. It’s fantastic to know you’re already planning to come back for your second vehicle!
We truly appreciate your kind words and your continued trust in Lester Glenn. We look forward to seeing you again!
Happy Driving,
The Lester Glenn Mazda Team
Mike was a great help.
He followed up with us when needed and was very helpful.
He followed up with us when needed and was very helpful.
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by emmemadore97
Aug 12, 2026 -
Lester Glenn Mazda responded
Hi emmemadore97,
Thanks for sharing your experience! We’re so glad to hear Mike was a great help and stayed in touch when needed throughout the process. It’s wonderful to know his follow-up and helpful approach made your experience a positive one.
We truly appreciate your kind words about Mike and thank you for choosing Lester Glenn!
Happy Driving,
The Lester Glenn Mazda Team
Mike Shimak made the process very simple and easy, I love
my New Mazda!
Highly recommend Mike and Lester Glenn
my New Mazda!
Highly recommend Mike and Lester Glenn
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by b73375067
Jul 30, 2026 -
Lester Glenn Mazda responded
Hi b73375067,
Thanks for sharing your experience! We’re so glad to hear Mike made your vehicle purchase process simple and easy. It’s wonderful to know you’re loving your new Mazda and that Mike helped make the experience such a positive one.
We truly appreciate your recommendation and your kind words about Mike and our team. Congratulations on your new Mazda, and thank you for choosing us!
Happy Driving,
The Lester Glenn Mazda Team
We had an awesome experience with Mike.
He was extremely professional, knowledgeable, and made the entire process easy and stress free. He took the time to answer all of our questions. We
He was extremely professional, knowledgeable, and made the entire process easy and stress free. He took the time to answer all of our questions. We highly recommend him to our family and friends!
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by mcristina1021
Jul 30, 2026 -
Lester Glenn Mazda responded
Hi mcristina1021,
Thank you for sharing your feedback. We’re glad to hear Mike provided a professional, knowledgeable, and stress-free experience while helping you through the vehicle purchase process. It’s great to know he took the time to answer your questions and made a positive impression!
We also noticed your rating did not fully reflect the experience described in your comments. We’d appreciate the opportunity to learn more about your visit and see if there was anything we could have done better. Please feel free to reach out to our team so we can better understand your feedback.
Thank you for choosing Lester Glenn, and we appreciate your recommendation of Mike!
Happy Driving,
The Lester Glenn Mazda Team
Mike was great to work with.
. He made the experience painless. We would recommend Mike and Lester Glenn to our friends and family.
. He made the experience painless. We would recommend Mike and Lester Glenn to our friends and family.
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by jjspp131292
Jul 30, 2026 -
Lester Glenn Mazda responded
Hi jjspp131292,
Thanks for sharing your experience! We’re so glad to hear Mike made your vehicle purchase experience smooth and painless. It’s wonderful to know he was great to work with and helped make the process a positive one.
We truly appreciate your recommendation of Mike and Lester Glenn to your friends and family. Congratulations on your new vehicle, and thank you for choosing us!
Happy Driving,
The Lester Glenn Mazda Team