Michael Rammah | Page 24

Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

Print

Very pleasant to speak with. Everything was taken care of in a timely manner. Also, very accommodating! Everything was taken care of in a timely manner. Also, very accommodating! More

by Mercedes Verified Customer Verified Customer

Print

Great customer service! The team is extremely knowledgeable and takes the time to explain everything in detail so you feel confident in the process. They’re also very respon The team is extremely knowledgeable and takes the time to explain everything in detail so you feel confident in the process. They’re also very responsive, always quick to answer questions or provide updates. I really appreciate how attentive and thorough they are—it makes working with them easy and stress-free. More

by HAZEM.HAMED.H Verified Customer Verified Customer

Print

I like the fact that they had the car ready and they accommodated what I wanted. It was very pleasant. accommodated what I wanted. It was very pleasant. More

by linalaba Verified Customer Verified Customer

Print

Michael provided excellent service and was very helpful The shop floor was clean My car was parked right outside the service door at the end of my service call The shop floor was clean My car was parked right outside the service door at the end of my service call More

by rosalindaj Verified Customer Verified Customer

Print

When I dropped off my car, Mike explained in detail the services being performed and kept to the timeline for when the car would be ready. services being performed and kept to the timeline for when the car would be ready. More

by PALMERINOMICHAEL Verified Customer Verified Customer

Print

Completed 120k service and provided a free courtesy Outback. Everything was completed as planned without any issues. Outback. Everything was completed as planned without any issues. More

by CHIPFROST Verified Customer Verified Customer

Print

I’m please with the service at this locación. I bring my car about two times every year for check ups! I bring my car about two times every year for check ups! More

by SORDO562 Verified Customer Verified Customer

Print

Subaru Wakefield crew does a fantastic and thorough job anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place is fantastic. Highly recommended. Keep up the good work. More

by dslater0 Verified Customer Verified Customer

Print

Service was very efficient and not that costly Nice waiting area-got a lot of work done waiting area-got a lot of work done More

by dkuter Verified Customer Verified Customer

Print