Michael Myers | Page 3

Dealership was clean and neat. Sales person was very knowledgeable and accommodating. Financial aspect went very smoothly. Overall good experience. Would recommend highly. Thanks D Sales person was very knowledgeable and accommodating. Financial aspect went very smoothly. Overall good experience. Would recommend highly. Thanks DCH Kay Honda! More

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Our salesperson Mike Myer was fantastic. We were in and out of there with our new car in 3hrs. He was organized, showed us what we wanted and then worked with us on the price once we picked We were in and out of there with our new car in 3hrs. He was organized, showed us what we wanted and then worked with us on the price once we picked the car we wanted. Great experience. Good deal More

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Very pleased with the car and the attentive service I received from my sales person, Mike Myers. received from my sales person, Mike Myers. More

by oboepenguin Verified Customer Verified Customer

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TKeyia you were amazing, this my third time at this dealership, always 5 star treatment! Patient, courteous no pressure! Great options, I walked away a lower than expected monthly payment...great job g dealership, always 5 star treatment! Patient, courteous no pressure! Great options, I walked away a lower than expected monthly payment...great job guys, I love my car!!! Gotta have a Honda! Go to DCH Kay Eatontown they will take good care of you. More

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Roody was so, so helpful in assisting me in not only converting my lease to a purchase but showing me all of my other options in a quick and easy manner, answering all of my questions. Couldn't ask for converting my lease to a purchase but showing me all of my other options in a quick and easy manner, answering all of my questions. Couldn't ask for more! And the fiannce lead is a true gem, absolutely would not go anywhere else for a car - ever. More

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Great experience. ...Rudy in the service dept was very helpful in fixing the issue with my recent purchase of a Honda crv. ...Rudy in the service dept was very helpful in fixing the issue with my recent purchase of a Honda crv. More

by JW Verified Customer Verified Customer

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There aren’t enough superlatives in the English language to describe what a wonderful experience it was buying my first car with the immense help of Michael Myers. I am not a car person and honestly knew no to describe what a wonderful experience it was buying my first car with the immense help of Michael Myers. I am not a car person and honestly knew nothing coming in other than I liked the used Jeep Wrangler DCH had on the lot. Mike made everything so easy, helped me out every step of the way (including getting my insurance set up since I am a total dummy), and even gave a few good restaurant recommendations! So grateful for this experience and in particular for Mike and Raymond’s help! Thank you so much DCH Kay Honda, you guys really made this such an easy, unforgettable experience! More

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My wife and I had one of the most disappointing dealership experiences of our lives today at DCH Honda of Eatontown. I scheduled an appointment with Yendri Badilla (Internet Sales Administrator) t dealership experiences of our lives today at DCH Honda of Eatontown. I scheduled an appointment with Yendri Badilla (Internet Sales Administrator) to view a Honda Civic Sport Hybrid on September 1st at 11 AM. We drove half an hour to get there, arriving early at 10:30. At the door, we were greeted by Michael Myers, who told us he would be our salesperson. Fine. We confirmed with him multiple times that we were there to look at the Civic Sport Hybrid in a slate grey color (not sure of the specific color name). He pulled the car up, we briefly test-drove it, and then sat down to discuss numbers. After a bit of discussion, I made an offer where we would like to be to purchase the car. Michael Myers came back with a number we were happy with, we shook hands, and we felt confident the deal was done. I handed over my license, insurance card and provided my ssn in case we were going to finance some of the purchase price as we were ready to finalize the purchase on the spot. Cue the outrageous. Michael Myers returned with a manager, and instead of finalizing paperwork, they told us the numbers we were given were for the wrong car. Apparently they were for a Civic Sport gas model, not the Hybrid we had looked at, driven, and discussed exclusively. Let me be clear: we only discussed one car, looked at one car, and test drove one car. For them to suddenly claim they had quoted the wrong vehicle is either outright incompetence or a bait-and-switch move. At that point, I told my wife, “We’re done here,” and we walked out. Shockingly, not one person at DCH Honda of Eatontown attempted to make this right, asked how they could fix their mistake, or even bothered to follow up. As I write this review at now 3:00 PM, we have not heard from Michael Myers, the manager, or Yendri Badilla. We are 24 year loyal Honda owners and came prepared to either write a check or finance on the spot. Instead, DCH Honda of Eatontown wasted our time, broke their word, and destroyed our trust. Shame on you, DCH Honda of Eatontown. Shame on Michael Myers. You had one job: sell the car we came to buy. Instead, you mishandled the deal, misquoted the numbers, and made no effort to keep a ready and willing customer. I don’t know if this was a scam or sheer incompetence, but either way, it was a colossal failure. If this is how DCH Honda of Eatontown treats customers, I will not be one and urge others to think twice before trusting this dealership. More

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My initial Salesman James Cooper was also amazing. Louis Calderon was amazing as well. I was met 100 Percent at my needs and all my interactions with the sales team focused on what was best for my fam Louis Calderon was amazing as well. I was met 100 Percent at my needs and all my interactions with the sales team focused on what was best for my family More

by Jdmo91 Verified Customer Verified Customer

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Mike and Johnny were very patient and helpful while I was looking for a new car. These guys killed it! looking for a new car. These guys killed it! More

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