Service was excellent
Very helpful.
Seamless process
Professional clean
Pleasant to work
Provided a loaner
Seamless process
Professional clean
Pleasant to work
Provided a loaner
More
by DTZIOBA
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2024 -
Rallye Lexus responded
Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!
James Quinlan
516-676-8686
Very professional and friendly and service are great and
hospitality is generous if you wait for your car
hospitality is generous if you wait for your car
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by DRNNLANCEN
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2024 -
Rallye Lexus responded
Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon!
James Quinlan
516-676-8686
I like the professionalism and the cordial manner in
which Rallye Lexus always deals with us.
which Rallye Lexus always deals with us.
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by MAITE.MATHIEU
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2024 -
Rallye Lexus responded
We appreciate your time and want to thank you for taking the time to write such a positive note. We are thankful for your business and hope to continue servicing you in the future as well. Thank you and have a great day!
James Quinlan
Service Manager
516-676-8686
Excellent group of folks who work very hard to ensure
your actual experience meets your expectations. If anything is lacking they are quick to correct the issue.
your actual experience meets your expectations. If anything is lacking they are quick to correct the issue.
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by MFPOLVINO
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2024 -
Rallye Lexus responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus.
James Quinlan
516-676-8686
Excellent service.
The entire staff is very personable and respectful. Joanna is an incredible asset to your staff and a pleasure to work with
The entire staff is very personable and respectful. Joanna is an incredible asset to your staff and a pleasure to work with
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by TRJDM
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2024 -
Rallye Lexus responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come!
James Quinlan
516-676-8686
So happy to had service here and Maria is very kind to me
and help.
and help.
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by HAILINGGAO576
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2024 -
Rallye Lexus responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus.
James Quinlan
516-676-8686
great staff James Quinlan is a gentleman and a
professional. My experience was great i look forward to my next service.
professional. My experience was great i look forward to my next service.
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by SAL_CIPPO
Verified Customer
Verified Customer
Service Price Transparency
Jul 01, 2024 -
Rallye Lexus responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with James and the rest of our staff, and don't hesitate to let us know if we can be of further assistance.
James Quinlan
516-676-8686
My car is only one year old and still under warranty, I
had issue with gas tank that wouldn’t open twice in gas station, I had to get help from them so door was opened in wrong direction because it wouldn’
had issue with gas tank that wouldn’t open twice in gas station, I had to get help from them so door was opened in wrong direction because it wouldn’t open from the right, so when I went for service , I informed them and service person was very rude and with loud voice argue with me that I damaged the door and I have to pay for it, I said I am not paying a penny , is manufacturer defect and don’t fix it if I have to pay, there was another guy in there , I guess was manager , quietly said something to him, later on he came and said we will fix it, no apology , I would never and ever will go to ralley Lexus for service, I have no complain about the service that they did on my car it customer service is 0
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by PARINADER
Verified Customer
Verified Customer
Service Price Transparency
Jul 03, 2024 -
Rallye Lexus responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Stefanie Horn
516-676-4000
Mike Montijo has always treated me with professionalism,
patience, & respect. Offers me advisement to keep my car running like new. He keeps me from making duplicate work efforts & repeated solution mista
patience, & respect. Offers me advisement to keep my car running like new. He keeps me from making duplicate work efforts & repeated solution mistakes. Unlike other repair service establishments, I trust him & his suggestions. Service Center has very comfortable amenities - like a ho0me away from home.
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by LIEBUCK
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2024 -
Rallye Lexus responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come!
James Quinlan
516-676-8686
My experience at Rallye Lexus is your guys have excellent
services that I have never seen before! Thanks!
services that I have never seen before! Thanks!
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by DAVIDHUANG0115
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2024 -
Rallye Lexus responded
It's great to hear that we were able to help you out, David. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus!
James Quinlan
516-676-8686