Michael Mack
Michael Mack at Brandon Honda

Michael Mack | Page 5

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.4
340 Reviews
4.4

340 Reviews

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340 Reviews of Michael Mack

July 06, 2023

Dealership Rating
Employee Rating

I went to Brandon Honda and met Superman, Christopher Irvin. Mr. Irvin made the process of purchasing my car the smoothest, easiest and fastest I've ever experience in buying a car. This is my 3rd vehic More

by Sidwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Shotwell , Christopher Irvin

March 25, 2023

Dealership Rating
Employee Rating

Michael was very professional. he made sure all the services needed were listed. as the service would take a long time, he offered a ride back home, and a ride to come back to th More

by As fit as can be
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2023

Dealership Rating
Employee Rating

Busy place. Service is amazing. People very friendly and willing to help. I recommend you try them out if looking for a car. Chris Irvin is the best More

by APFla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Irvin

December 21, 2022

Dealership Rating
Employee Rating

Mack did a great job, explaining what was needed on the service as well as what I was covered for and one of the recalls for the hood latch. During the service they noted that the battery was going bad, co More

by wknarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 03, 2022

Dealership Rating
Employee Rating

Went in for routine maintenance and had communication throughout the whole service. I would definitely recommend Michael Mack for Service Advisor. More

by Zaadia78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 15, 2022

Dealership Rating
Employee Rating

Michael is an excellent advisor. I have never had any complaints when I bring my vehicle in. More

by M. Sanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2022

Dealership Rating
Employee Rating

We have been customers of Brandon Honda for 9 years. The services provided for our 2 Odessey's has been excellent. Our latest issue was handled by Michael Mack. He was outstanding in handling our needs. More

by lawlor2504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Brandon Honda responded

We're delighted to hear our team member Michael made your recent visit a great one! Thank you for making us your go-to dealership!

September 07, 2022

Dealership Rating
Employee Rating

Honda has the best service center. Michael Mack is outstanding with his knowledge and customer service. More

by Jhertzberg@1953msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Brandon Honda responded

We're thrilled to hear our team member Michael delivered an excellent customer service experience -- thank you!

August 24, 2022

Dealership Rating
Employee Rating

I really appreciated the excellent customer service Mack, ASM, provided! He explained my options and all the paperwork I needed to keep track of my next service schedule requirements. The service team sent More

by Pwb0100
Recommend Dealer
Yes
Aug 29, 2022

Brandon Honda responded

We're thrilled to hear our team member Mack delivered an excellent customer service experience! Thank you for the fantastic review!

August 20, 2022

Dealership Rating
Employee Rating

Mack is outstanding, very service oriented, efficient, focused and kind. Overall working with him was an excellent experience. More

by NancyHowardMcQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Brandon Honda responded

Nancy, thank you for sharing your appreciation for our team member Mack!

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