Michael Mack | Page 30

Thanksgiving Day drop off I had a battery that would not hold a charge. The Brandon Honda service department was willing to work my CRV into their schedule without a heads up f I had a battery that would not hold a charge. The Brandon Honda service department was willing to work my CRV into their schedule without a heads up from me. Mike Mack was kind enough to look over my CRV for additional problems beyond the battery. I really appreciate the service staff’s willingness to correct future problems BEFORE they happen. All the employees I’ve encountered strive to make me as the customer have an experience with as few hiccups as possible. More

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The service was terrific and Mack kept me posted throughout my appointment.!! Vehicle was clean and delivered when promised. I was very pleased when I left. throughout my appointment.!! Vehicle was clean and delivered when promised. I was very pleased when I left. More

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QUALITY SERVICE MR. MACK WAS SUPER HELPFUL. From the initial phone call through our getting theSUV back everything was truly superb. Work was done in a very timely ma MR. MACK WAS SUPER HELPFUL. From the initial phone call through our getting theSUV back everything was truly superb. Work was done in a very timely manner and done correctly. The entire process was handled perfectly. I strongly recommend Mr. Mack and Brandon Honda based on this experience. More

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I would do it again. I am VERY pleased with your Service Dept. & Sales Dept. I am however awaiting an Email to correct an error on the Warrantee that I purchased and som I am VERY pleased with your Service Dept. & Sales Dept. I am however awaiting an Email to correct an error on the Warrantee that I purchased and something in writing as to the two free oil changes that were promised. I am a big fan of Honda and wished that I was driving a NEW Honda, but I am not in a position financially to do that. David Lee Frevert More

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EXCELLENT SERVICE AFTER BREAKING DOWN ON I-75 MACK WAS/IS THE BEST. AFTER SATURDAY BREAKDOWN ON I-75 GOT CAR TOWED TO DEALER AND HE TOOK IT FROM THERE. TREATED ME GREAT. MACK WAS/IS THE BEST. AFTER SATURDAY BREAKDOWN ON I-75 GOT CAR TOWED TO DEALER AND HE TOOK IT FROM THERE. TREATED ME GREAT. More

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Wonderful service advisor Having a recall on my vehicle at this time was very trying. I was going through a very difficult time in my personal life, and Mr Mack made it his pri Having a recall on my vehicle at this time was very trying. I was going through a very difficult time in my personal life, and Mr Mack made it his priority to get my vehicle done in as short a time as possible, if I could give a number higher than 5, I would have. He was wonderful. More

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2012 Honda CRV Tune up and Warranty work. Mack does a great job of explaining everything that I was concerned aboyt and has good follow up on keeping me up to date on the progress. Mack does a great job of explaining everything that I was concerned aboyt and has good follow up on keeping me up to date on the progress. More

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Excellent Michael Mack was very professional and helpful. A total asset to Brandon Honda. I look forward to working with him in the future.My car took longer t Michael Mack was very professional and helpful. A total asset to Brandon Honda. I look forward to working with him in the future.My car took longer than expected to complete the service. Mr. Mack came to see me several times to update me on the work. More

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Mack provided great customer service on my 2012 Honda Civic as it needed new rear brakes and new rotors installed at Brandon Honda. Mack is a valuable asset to his company as he knows what it takes to ke Civic as it needed new rear brakes and new rotors installed at Brandon Honda. Mack is a valuable asset to his company as he knows what it takes to keep his customers happy so they tell all their friends to take their car to get serviced at Brandon Honda. Great job Mack! More

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Micheal Mack provided me with excellent service finished earlier than expected. Took the time to tell me about other services that I had not used. earlier than expected. Took the time to tell me about other services that I had not used. More

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