Michael Mack | Page 28

Michael Mack is an exemplary employee. I have dealt with Mack, every time since coming to Brandon Honda and will not go to any other in the service department. He is professional, honest & considerate of th Mack, every time since coming to Brandon Honda and will not go to any other in the service department. He is professional, honest & considerate of the customers time. He keeps me informed, several times, of what is being done with my car and approximately when it would be ready. Every employee in the service department should be modeled after Michael Mack. More

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1000 miles away and I was made to feel rite at home. I felt so comfortable at this dealership. My Honda was purchased up north, my next Honda will be purchased here. From the time I drove in, till my ser I felt so comfortable at this dealership. My Honda was purchased up north, my next Honda will be purchased here. From the time I drove in, till my service writer Mike said good by, I never felt more at home. Thanks Mike Mack for making that happen! More

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Service on 1/21/2020 We received outstanding service from our service advisor Mr. Michael Mack.He easily took care of our request for an oil change and tire rotation. He a We received outstanding service from our service advisor Mr. Michael Mack.He easily took care of our request for an oil change and tire rotation. He also checked on our warranty for damage to the rear passenger wheel. He was able to secure authorization for the wheel replacement and ordered the wheel. This was all accomplished in about two hours. When we checked out Mr. Mack advised us about upcoming cabin filter replacement and alignment. Mr. Mack was very thorough in his approach to our concerns and listened very carefully. This made for a completely satisfying visit, More

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We didn't know what to do the motor wouldn't turn over and Called Brandon Honda was great and we were lucky to get Mack as an adviser he was so good to us that's why we love Honda's. Called Brandon Honda was great and we were lucky to get Mack as an adviser he was so good to us that's why we love Honda's. More

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Great Michael Mack is always responsive and organized. Great asset. He has always been helpful and never ever neglects any follow-up that is need to keep th Michael Mack is always responsive and organized. Great asset. He has always been helpful and never ever neglects any follow-up that is need to keep the customer informed and satisfied More

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Exceptional, honest service I worked with Michael Mack and continue to request him as our service advisor. He has provided us with an honest assessment of our vehicle, a 2013 Hon I worked with Michael Mack and continue to request him as our service advisor. He has provided us with an honest assessment of our vehicle, a 2013 Honda CRV each time and I feel when we come away from the service that our car is safe, reliable, and the useful life has been extended. Always a great job and Mike is always on top of every detail. More

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Excellent product along with excellent customer service We purchased a CRV yseterday and originally went in for a nail in the tire. While waiting we were offered a deal we could not pass up. A new car with We purchased a CRV yseterday and originally went in for a nail in the tire. While waiting we were offered a deal we could not pass up. A new car with improved technology while keeping the same payment we were already paying. From the service department Michael Mack, to the salesman Gary, to the finance man (sorry can't remember his name) to the person that taught me the technology,Benny Mosqueda we could not have been treated better! They all receive the highest score possible! , More

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As usual, great care and service I have leased 3 new vehicles from Brandon Honda. I have been buying or leasing new cars since 1972. Brandon Honda, by far, is the best dealership I h I have leased 3 new vehicles from Brandon Honda. I have been buying or leasing new cars since 1972. Brandon Honda, by far, is the best dealership I have ever dealt with. From sales to service, no one has even come close. More

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Michael Mack was very kind and thorough when helping me with my service needs. I was well taken care of in a timely manner and he went above and beyond to explain things he to me and even actually tell me with my service needs. I was well taken care of in a timely manner and he went above and beyond to explain things he to me and even actually tell me good things about my car that I was unaware of. Excellent employee! More

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Mack was awesome...he worked with me and helped me through the process of getting my oil change completed and a new tire for my car. through the process of getting my oil change completed and a new tire for my car. More

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