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251 Reviews of Michael Lugo
August 23, 2022
This was the best experience I’ve ever had buying a car. John Nassour the salesman made the experience wonderful! John Nassour the salesman made the experience wonderful! More
by PLUMCRZY15
Verified CustomerOther Employees Tagged: John F. Nassour, Sr.
August 22, 2022
Everybody was very nice…bill my salesman answered all my questions with patience and he was very knowledgeable … all were very professional and I’d recommend Sarant Cadillac to my friends and family questions with patience and he was very knowledgeable … all were very professional and I’d recommend Sarant Cadillac to my friends and family More
by christinelynn714
Other Employees Tagged: Bill Reale
August 20, 2022
My sales man John was the best, great customer satisfaction! And I love my car!! satisfaction! And I love my car!! More
by ALMONTEKARL
Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr., Gerson Maldonado
August 11, 2022
Great place to deal with! I look forward to another purchase from them in the future! I look forward to another purchase from them in the future! More
by adamoistacher
Other Employees Tagged: Thomas Sabbatino
July 16, 2022
Excellent experience at the dealership. John Nassour is a very polite and professional sales manager. Highly recommend dealership. John Nassour is a very polite and professional sales manager. Highly recommend dealership. More
by Hoz
Other Employees Tagged: John F. Nassour, Sr.
July 13, 2022
Worked with Robert who made our purchase very easy. He took the time to get us all up and running in our new vehicle and explain what all the buttons were! He took the time to get us all up and running in our new vehicle and explain what all the buttons were! More
by lmb214
Other Employees Tagged: Robert Dreyer
June 15, 2022
Have bought many cars there and they are always helpful and informative. They kept me update on the progress of my new car as it was being built and shipped. Would and do highly recommend Sarant Cadillac and informative. They kept me update on the progress of my new car as it was being built and shipped. Would and do highly recommend Sarant Cadillac. More
by ny7bob
Other Employees Tagged: Elias Torres , John The Floor Manager
May 25, 2022
For the most part I was satisfied with the salesman and other man who took care of the paperwork. The were both courteous and knowledgeable about the vehicle I was purchasing. They answered my questions pa other man who took care of the paperwork. The were both courteous and knowledgeable about the vehicle I was purchasing. They answered my questions patiently and were solicitous of any concerns I had. The only issue was the condition of the wheel covers. Before we purchased the vehicle my nephew noticed damage on the front of the wheel cover on the passenger side. We brought this to the attention of the salesman and he told us they would take care of that issue. Unfortunately we didn’t take a photo of the damage. When we picked up the vehicle my nephew noticed that the wheel cover remained damaged and additionally the other 3 wheels were also damaged. They were undamaged at the time of the purchase. My nephew thought that the 3 wheel covers were replaced with damaged ones since he definitely would have noticed the damage when we first looked at the car. The salesman denied my nephew’s opinion of the issue. We did leave with the car I purchased in spite of our unhappiness of the situation. Lesson; always take photos of vehicle you intend to purchase!! More
by tbanyai78
Other Employees Tagged: Robert Dreyer
May 21, 2022
Very attentive, thorough and acknowledgable. I ordered my car on March 18th 2022 and I was always kept up to date with a ETA on the delivery which I was able to pick up the car on May 13th. Th I ordered my car on March 18th 2022 and I was always kept up to date with a ETA on the delivery which I was able to pick up the car on May 13th. The Salesman and the Finance Manager were so polite and answered all of my questions and showed me how to manage my new car. Set up OnStar and so on. My husband and I we’re truly treated with respect.. we felt very comfortable and we would recommend this dealership to family and friends. Thank you so much for everything Regards Lisa Murphy More
by LVIRGO64
Other Employees Tagged: Thomas Sabbatino
April 20, 2022
Sales, finance and service departments need to better coordinate on vehicle pick up day. I was asked to forward all needed paperwork and insure the vehicle a day before pick up, yet the pick up of the v coordinate on vehicle pick up day. I was asked to forward all needed paperwork and insure the vehicle a day before pick up, yet the pick up of the vehicle took almost 3hours. More
by annielrnc
Other Employees Tagged: Antonio Centeno, Elias Torres
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