Michael Loiselle | Page 7

The service department for my Vehicle has been consistently a good experience. The Service Advisor Juliet Steinberg is knowledgeable, explains the maintenance / service thoroughly regarding my veh consistently a good experience. The Service Advisor Juliet Steinberg is knowledgeable, explains the maintenance / service thoroughly regarding my vehicle and is patient / pleasant service advisor that keeps me returning to her and this service department. More

by Meredith Verified Customer Verified Customer

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They accept vehicles for same day appointments knowing they can’t complete the service by end of day. Puts you in a bind. Dropped car off at 7:30 am for oil change engine filter change and cabin filter ch they can’t complete the service by end of day. Puts you in a bind. Dropped car off at 7:30 am for oil change engine filter change and cabin filter change. $850!!!!! More

by mrainisch Verified Customer Verified Customer

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I made a service appointment with a loaner car in advance and when I arrived they gave me excuses to why they don’t have one even though I set up everything in advance. This ruined the overall experience. and when I arrived they gave me excuses to why they don’t have one even though I set up everything in advance. This ruined the overall experience. More

by yfuzailov Verified Customer Verified Customer

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My service writer Juliet Steinberg is awesome! She’s very professional and she takes customer service to the next level. She’s very professional and she takes customer service to the next level. More

by dendangelo09 Verified Customer Verified Customer

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Mate Sales rep was with Michael was an excellent one. It was my second Bmw I bought from Michael within the year and it was a great experience. It was my second Bmw I bought from Michael within the year and it was a great experience. More

by RBGC11 Verified Customer Verified Customer

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My service was the best it’s ever been. Anderson is hands down the best rep I’ve ever dealt with. Great client care and great communication skills. He is very detailed in his approach. He Anderson is hands down the best rep I’ve ever dealt with. Great client care and great communication skills. He is very detailed in his approach. He explains the diagnostic and helps to prioritize what to work on first. He makes the client aware of all payment options as well. Every time I reach out to him by phone he is quick to respond. His costumer service is the reason I get my car fixed at the dealership. He represents the difference between going to a private mechanic and a place where you are treated like someone important. In my opinion he goes above and beyond his job description. More

by ALYSSAROBBIE1 Verified Customer Verified Customer

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Michael Loiselle provided good service. Juliet provides good service. That’s all I have to say. Juliet provides good service. That’s all I have to say. More

by mqz430 Verified Customer Verified Customer

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Michael was such a pleasure to work with. We test drove other vehicles outside of BMW. But Michaels attention to our needs and wants is what brought us back to BMW to purchase our SUV. Thank We test drove other vehicles outside of BMW. But Michaels attention to our needs and wants is what brought us back to BMW to purchase our SUV. Thank you for your professionalism and expertise, Michael! More

by leslie28 Verified Customer Verified Customer

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I had an oil change and now I have oil on the floor in my garage. It wasn’t cleaned off after the job. Even though the service department did the service quickly I shouldn’t have had a mess afterward. Ho my garage. It wasn’t cleaned off after the job. Even though the service department did the service quickly I shouldn’t have had a mess afterward. However, I was impressed with text and updates on my car. More

by MUPPEY12 Verified Customer Verified Customer

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Jason was very attentive and did not give me the hard sell I bought two cars from him and will go back to him when I’m ready sell I bought two cars from him and will go back to him when I’m ready More

by jemmets Verified Customer Verified Customer

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