Michael Loiselle | Page 5

The dealership was great. Michael was wonderful, very knowledgeable, friendly, and efficient. Had a great buying experience! Michael was wonderful, very knowledgeable, friendly, and efficient. Had a great buying experience! More

by LISAGAIL2 Verified Customer Verified Customer

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I would absolutely recommend Michael Loiselle but would NOT recommend the dealership because of the absolutely horrible handling of my vehicle during service. One week after purchasing my vehicle it was d NOT recommend the dealership because of the absolutely horrible handling of my vehicle during service. One week after purchasing my vehicle it was discovered that they should not have sold me the car because it had a safety recall on it that they did not address prior to me purchasing. DAVE begged me to bring the car in the next day because this was obviously a black eye for them and assured me there would be a loaner waiting for me and that I would be in and out. There wasn't a loaner. I wasn't in and out. Let's just say that DAVE is full of xxx and will say anything he has to to get what he needs from you. For my inconvenience I asked DAVE to have my car detailed figuring it's the least they could do and he said ok to me but told my salesman Michael no to detailing. So Michael had my car detailed and paid for it out of his own pocket. FYI...he hides in a back office of the service area so he doesn't have to deal with people he lies to. More

by fara1 Verified Customer Verified Customer

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Great service. My advisor was very friendly and accommodating even though I arrived late. Very knowledgeable also. My advisor was very friendly and accommodating even though I arrived late. Very knowledgeable also. More

by neilcghany Verified Customer Verified Customer

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Did not fix the problem Blamed BMW for not getting answer on how to fix it answer on how to fix it More

by JGOLDBERG1111 Verified Customer Verified Customer

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The staff are very helpful and very professional. They go over and beyond to help you out. They go over and beyond to help you out. More

by esolguy Verified Customer Verified Customer

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This was by far one of the most strategic, organized, and comfortable car‑buying experiences I’ve ever had. I’ve purchased many vehicles over the years, and this one truly stood out. The process was smooth, comfortable car‑buying experiences I’ve ever had. I’ve purchased many vehicles over the years, and this one truly stood out. The process was smooth, transparent, and respectful — no pressure, just clear communication and professionalism. An experience well worth sharing. More

by NEAL12 Verified Customer Verified Customer

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Very good experience! Easy and they help me to accommodate all my needs. Really recommend Easy and they help me to accommodate all my needs. Really recommend More

by ADRIANASTIVAL Verified Customer Verified Customer

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Clean friendly and efficient service. The customer experience is very important and the company is outstandingly great. My service provider is Alan and he is always helpful and informed a The customer experience is very important and the company is outstandingly great. My service provider is Alan and he is always helpful and informed about my services. He is a capable and caring person. I love the service there and would recommend to family and friends. Keep up the amazing work. Also the lady at the checkout is always pleasant and efficient. Thank you More

by mccallap3 Verified Customer Verified Customer

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Great experience from start to finish. Excellent dealership if you’re looking to buy and/or service your BMW. Excellent dealership if you’re looking to buy and/or service your BMW. More

by mschw1957 Verified Customer Verified Customer

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Rodrigo Barros was very warm and pleasant. Even though his not directly involved in the financial service, I am very satisfied overall. It’s clear that he works with genuine care, and I truly Even though his not directly involved in the financial service, I am very satisfied overall. It’s clear that he works with genuine care, and I truly appreciate that.” More

by REGINACADET Verified Customer Verified Customer

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