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Michael Lindner
Michael Lindner at Ken Ganley Kia Mentor
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Michael Lindner

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.9
73 Reviews

Dealership Experience

2 yrs, 6 mos

4.9

73 Reviews

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73 Reviews of Michael Lindner

August 30, 2024

Dealership Rating
Employee Rating

I would like to thank zaid for doing a great job and getting me an approved today for my car. Thank you Zaid More

by ninam8167
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Gritsenko, Michael Arnoff, Zaid Alsaifi

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Sep 01, 2024

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

Dealership Rating
Employee Rating

Very busy dealership our salesman was very good and has followed up with us on if we need anything let him know. More

by nancya_2324nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Loschert, Hank Lamson, Simon Pirrello , Tony Dardis

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Aug 31, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

Dealership Rating
Employee Rating

Great service I will continue to come to This place no matter what thanks alot More

by Mzneenee4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Brian Snowden

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Aug 23, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2024

Dealership Rating
Employee Rating

Very professional they know there business and they get you in and out on a timely manner More

by Mrsteaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 15, 2024

Ken Ganley Kia Mentor responded

Hi, we are so happy to read such a great review about Ken Ganley Kia Mentor! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

Dealership Rating
Employee Rating

Local and prices of cars are affordable! Salespeople come and go but the Service department seems good. More

by JudeRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy

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Aug 11, 2024

Ken Ganley Kia Mentor responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2024

Dealership Rating
Employee Rating

Mick Linder, Service Advisor, takes customer care to a new level. His consideration, kindness and support is top notch. Honestly the reason I am giving this dealership five stars is due to this employee. More

by Tifnicole13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marty Albee

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Jul 22, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2024

Dealership Rating
Employee Rating

Great experience from start to Finish, Mick was great got my vehicle in and service done quickly, highly recommend Ken Ganley Kia Mentor for your service needs! More

by Ohiohunter81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Snowden

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Jul 22, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation and have an amazing day!

June 10, 2024

Dealership Rating
Employee Rating

Mick Lindner is always a huge help in service - has had visibility of engine issue and ensured that problem was fixed under warranty. More

by Heather B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2024

Ken Ganley Kia Mentor responded

Thank you for letting us know about our great staff we have here and if we can help in the future please let us know.

June 06, 2024

Dealership Rating
Employee Rating

No updates. Very long wait. Too many appointments made at the smae time. Be going to PRESTON. More

by jfam126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 07, 2024

Ken Ganley Kia Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 28, 2024

Dealership Rating
Employee Rating

Very professional staff, the gentlemen that assisted me was helpful and very very customer focused. More

by ted.brink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy , Rebecca Banks, Chelsey Padula, Zach Piotrowski, Michael Ross

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Mar 30, 2024

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

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