Michael Jordan | Page 4

Customer service has gotten horrible. There service department broke my brand new truck and had to take it some where else to be fixed and cost me 100’s of dollars in repairs. Because the There service department broke my brand new truck and had to take it some where else to be fixed and cost me 100’s of dollars in repairs. Because they didn’t know what they were doing. And used a machine that wasn’t supposed to be used to fix my tires. The oil change was improperly not done correctly the oil filter was not tightened and leaked out in garage floor. Just went to another Dealership haven’t had a problem since. Hate say this about them but have been doing business with them over 15 years. More

by randyfishin1 Verified Customer Verified Customer

Report | Print

Great Service! !! Definitely will return for a 2025 GMC pickup truck next year. First class operation. !! Definitely will return for a 2025 GMC pickup truck next year. First class operation. More

by WALKWAYGRINDING Verified Customer Verified Customer

Report | Print

For having a brand new truck longer in the repair shop then driving it is not a good thing,but again this is not the dealer’s fault. then driving it is not a good thing,but again this is not the dealer’s fault. More

by Vipergts Verified Customer Verified Customer

Report | Print

Was having a problem with car starting, had the battery checked at Walmart they said the battery was good. Heritage said the battery was bad and charged $150 to tell me it was bad. I have an extended warra checked at Walmart they said the battery was good. Heritage said the battery was bad and charged $150 to tell me it was bad. I have an extended warranty policy and thought the diagnostic of the check engine light that was on would have covered that cost. Nathan Scott said it was not covered and I had to pay the fee. No pleased at all with the charge! More

by kajwalker10 Verified Customer Verified Customer

Report | Print

Fast friendly service, everyone was very professional. They took care of maintenance in a timely manner They took care of maintenance in a timely manner More

by tonykimberly2022 Verified Customer Verified Customer

Report | Print

Prompt, efficient, friendly, and even beat the coupon rate for the services that I needed. rate for the services that I needed. More

by Curtmilr Verified Customer Verified Customer

Report | Print

I was unable to get a state inspection at another place so I checked with the Buick dealer. They said they could do it ; the service adviser also checked and said I should have an oil change. all this acti so I checked with the Buick dealer. They said they could do it ; the service adviser also checked and said I should have an oil change. all this activity was done within an hour. Very happy with them! More

by raymac2835 Verified Customer Verified Customer

Report | Print

Service mgr Brag helped me while the other service techs were busy. Always get excellent service from Heritage. Thanks were busy. Always get excellent service from Heritage. Thanks More

by MESHELL411 Verified Customer Verified Customer

Report | Print

Mike the service advisor was super friendly and helpful. He went and picked up my wife when car was ready. Excellent. He went and picked up my wife when car was ready. Excellent. More

by DDUPS684 Verified Customer Verified Customer

Report | Print

Friendly and most informative. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks. More

by PETTEWAY Verified Customer Verified Customer

Report | Print