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Michael Hernandez

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Michael Hernandez

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Michael Hernandez

Hyundai Certified Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8

46 Reviews

Overview Reviews (46) Inventory (728)

4.8

46 Reviews

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46 Reviews of Michael Hernandez

September 11, 2024

Dealership Rating

Employee Rating

The dealership is good. We previously bought a Nissan from them. This time we were somewhat disappointed with the salesman's follow up. We previously bought a Nissan from them. This time we were somewhat disappointed with the salesman's follow up. More

by FREDEPETERSEN25

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 11, 2024 -

Universal Hyundai responded

Fred, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 05, 2024

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Employee Rating

Everything was awesome and fast service, my over all experience was amazing thank you and definitely will be back experience was amazing thank you and definitely will be back More

by MADGAB82

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jacob McNeely, Ramces Rivera

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Jun 06, 2024 -

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 27, 2024

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Employee Rating

Excelente servicio me ayudaron y fueron muy amables también me buscaron alternativas. Recomiendo a este dealer nuevamente tiene mucha variedad en autos también me buscaron alternativas. Recomiendo a este dealer nuevamente tiene mucha variedad en autos More

by ivettef

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Simo Bassi

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Apr 27, 2024 -

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 25, 2024

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Employee Rating

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Booth, darrin diaz, Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Jennifer Cacciola, Errol Gillette, John Booth , Nick Gomez

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Apr 25, 2024 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 04, 2024

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Employee Rating

We think that we should have gotten a better deal. Our trade in was not valued at such a good price. But we got the car we wanted. Our trade in was not valued at such a good price. But we got the car we wanted. More

by JPERNIA58

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Hernandez

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Mar 04, 2024 -

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 02, 2023

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Employee Rating

Service was great. Dealer was very helpful and polite. Everyone was very helpful. Thank you Dealer was very helpful and polite. Everyone was very helpful. Thank you More

by Isabellamberty

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ericmelec Rivera, Ramces Rivera, Simo Bassi

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Sep 03, 2023 -

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 15, 2023

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Employee Rating

Amazing! I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team More

by CHRISTOPHERBURGOS180

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Simo Bassi, Giovanne Sanchez, David Monsalve, Jennifer Cacciola, Jason Sanchez , Nick Gomez

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Jul 17, 2023 -

Universal Hyundai responded

Thanks Christopher! We are very happy to have provided you with such a positive experience & environment! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 19, 2023

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As always universal Hyundai treated me & husband like family. Michael went above and beyond understanding! family. Michael went above and beyond understanding! More

by ILEANA HERNANDEZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Kristan, Frankie Martinez, Hector Riquel

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Mar 19, 2023 -

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 15, 2023

Dealership Rating

Employee Rating

Well you have a relax environment. You feel you can think and talk over with your wife. We never have pressure, in facts we have to ask for assistance to see a Santa Fe that we so and You feel you can think and talk over with your wife. We never have pressure, in facts we have to ask for assistance to see a Santa Fe that we so and love. Love everything about this SUV. Michael was very help full and professional. He did everything so we didn't have to worried about anything. They work the numbers so was what we can do. We strongly recommend. If you are looking for a reliable car look no further, Universal Hyundai. Ask for Michael. You will be impress. Thank you Jose Loiz More

by José

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carlos Mejia, Johnathan Weidner, Giovanni Perez

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Mar 15, 2023 -

Universal Hyundai responded

William, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Angelo and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Mar 16, 2023 -

José responded

We feel part of Universal Hyundai family. we really enjoy visiting. Thank you Jose, Marianla

March 04, 2023

Dealership Rating

Employee Rating

Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! and super fast everything was perfect ! More

by JM

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Jennifer Cacciola, Errol Gillette , Luis Arevalo, Nick Gomez

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Mar 05, 2023 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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Michael Hernandez

Hyundai Certified Consultant

Universal Hyundai

46 Reviews of Michael Hernandez

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