Michael Heintz | Page 20

I contacted the dealership to schedule a test drive if a CX-5. Mike H was assigned to me as my sales rep. I asked for a Thursday evening test drive as my wife and I were to be very busy in the coming weeks CX-5. Mike H was assigned to me as my sales rep. I asked for a Thursday evening test drive as my wife and I were to be very busy in the coming weeks and that was the only day we were available. Even though Thursday was Mike's day off, he agreed to come in and help us with the test drive and answer questions for us. When we were heading out to test drive the CX-5, we asked Mike if he could find us a CX-9 to try out as well. We test drive both cars, but liked the CX-9 better. Mike had found us a CX-9 that matched the colors of exterior and interior of the CX-5 that we liked. The deal for the vehicle was extremely easy to achieve and my wife and I found Mike and the dealership extremely accommodating. I will not hesitate to refer Mike and Werner Mazda to anyone looking for a new car. When the lease on our Honda CR-V is up in two years, we will be contacting Mike again to help us find our new vehicle. More

by Wes Verified Customer Verified Customer

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Initial "joining phase" was disappointing, as I had made an appointment via the web, but the front desk was not aware of the appointment when I arrived. However, I was quickly assigned a salesman, so the "r an appointment via the web, but the front desk was not aware of the appointment when I arrived. However, I was quickly assigned a salesman, so the "recovery" was good. Warner's bottom-line price was 12% less than the first dealer I visited and 6% more than the third dealer I visited. Had a couple of issues with the transaction, but Warner worked with us to resolve. Low-pressure environment. Took about an hour to complete the paperwork, which is typical in my experience. More

by Boonie Verified Customer Verified Customer

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Absolutely wonderful staff who went above and beyond for me during my search for a safe and reliable vehicle. There was zero pressure and I felt very comfortable me during my search for a safe and reliable vehicle. There was zero pressure and I felt very comfortable More

by blueyz216 Verified Customer Verified Customer

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Mike was great to work with and I really appreciated his low pressure sales approach. The financing part was also very straight forward and simple! We'll definitely reach out to Werner Mazda in the future w low pressure sales approach. The financing part was also very straight forward and simple! We'll definitely reach out to Werner Mazda in the future when we need another vehicle. Great experience overall!! More

by J Mace Verified Customer Verified Customer

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Mike was fantastic, I very much appreciate his not-pushy approach and he was straight forward with me the entire time. He was patient with all of my requests and never made me feel rushed or uncomfortable. approach and he was straight forward with me the entire time. He was patient with all of my requests and never made me feel rushed or uncomfortable. I am so appreciative, I love my new car, and Mike made me love the (usually anxiety-provoking!) experience! A huge part of my decision to purchase the car was in my level of comfort knowing I may have to come back for service in the future, which I happily will! Thank you, thank you Mike!!!! More

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Wener Mazda is very thorough and attentive. They were able to help us into our new car and driving it home all in the same day! able to help us into our new car and driving it home all in the same day! More

by mandy.bouley Verified Customer Verified Customer

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We had a fantastic experience purchasing a CX-5 at Werner Mazda last week. Everyone we dealt with was very knowledgable and there was no "pushy salesman" aspect to the transaction. 0.0% financing was icing o Mazda last week. Everyone we dealt with was very knowledgable and there was no "pushy salesman" aspect to the transaction. 0.0% financing was icing on the cake! We basically bought the car via email and the sales manager was exchanging emails with me outside of business hours to make the whole transaction seamless. More

by jfunnell0 Verified Customer Verified Customer

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Had a great experience start to finish. Mike Heintz made it super easy and fun to find the right car for me and it didn't take all day. He was friendly and professional. I'm a happy customer! it super easy and fun to find the right car for me and it didn't take all day. He was friendly and professional. I'm a happy customer! More

by Kelleyfitz Verified Customer Verified Customer

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Mike was a great salesman. Had our test drive cars ready to go as soon as we arrived at the dealership. Very knowledgeable & friendly! Got us in & out in no time. The financing processes was also fast & eas to go as soon as we arrived at the dealership. Very knowledgeable & friendly! Got us in & out in no time. The financing processes was also fast & easy. The finance manager did get a bit backed up, so we had to wait to sign our paperwork, but we’re happy to see them busy! More

by Dirtbikebaby74 Verified Customer Verified Customer

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Efficient, friendly , Mike was great at communicating with me via text or phone calls even on his days off. He helped me with the roof rack as well with me via text or phone calls even on his days off. He helped me with the roof rack as well More

by aeorsini Verified Customer Verified Customer

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